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About the Role
As a Strategic Account Manager, you will grow and expand relationships with key clients in the Life Science & Healthcare sector. You will orchestrate a team selling across SaaS products and consulting services, driving new business growth through up-selling and cross-selling.
Responsibilities
- Deliver scalable long-term growth by expanding annual contract value (ACV) year-over-year.
- Exceed new business, retention, and total business sales targets.
- Uncover and exploit new revenue streams.
- Collate, pressure test, and deliver on forecasts to the business.
- Develop strategic account plans and devise strategies for transformational growth.
- Motivate and deploy the Global Account team to execute account plans.
- Understand client's strategic initiatives, executive leadership, culture, key brands/pipeline assets, and processes.
- Build new and develop existing relationships with Senior Leaders (SVP+) at the client.
- Grow spend across new departments, therapeutic areas, and regions.
- Identify key business questions to develop new partnerships and leverage internal resources.
- Communicate and collaborate effectively with the team and wider organization to secure resources and advocate for the client.
- Build strong internal networks to influence strategic direction.
- Partner with Customer Experience, Product, and Marketing teams to optimize the client journey.
Requirements
- At least 7 years of relevant experience selling into Global Large Pharma Customers.
- Experience orchestrating Global multi-dimensional Client relationships in a matrix environment.
- Demonstrated existing relationships across Technology, Data/Digital, and business leaders.
- Experience selling complex and bespoke Data, Insights, and/or Consulting solutions.
- Experience with advanced data integration projects, knowledge graphs, and/or AI-enabled use cases.
- Hands-on experience in Commercial Strategy, Portfolio Strategy, Pricing and Market Access, and/or HEOR.
Skills
- SaaS products
- Consulting services
- Up-selling
- Cross-selling
- Data integration
- Knowledge graphs
- AI enabled use cases
- Commercial Strategy
- Portfolio Strategy
- Pricing
- Market Access
- HEOR
Location
- London (UK)
- Barcelona (Spain)
Work Type
- Permanent
- Full-time
- Hybrid
Experience Level
- At least 7 years of relevant experience
Education Level
- Bachelor’s Degree in Business, Science or a related field
Benefits
- Private Medical Insurance or Health Cash Plan
- Generous Pension Plan contribution rates
- Income protection insurance
- Life insurance
- Sports Club Subsidy (Company pays 50% of gym membership, or up to £500)
- Emergency Childcare or Adult care cover
- Eyecare vouchers
- From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)
- Volunteering community offering paid hours of volunteering time
- Private Health and Life & Disability insurances
- Tax-free benefits (Ticket Restaurant scheme, kindergarten and transport cards)
- Language classes (Catalan, Spanish and English)
- 30 working days holidays
About the Company
- Clarivate’s Major Customers account for approximately 35% of the total Business Unit’s revenues and are all complex and multi-dimensional relationships.
- This team manages our largest global customers across the Life Sciences & Healthcare segment business, handling multiple geographies.
Equal Opportunity
- At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
- We comply with applicable laws and regulations governing non-discrimination in all locations.