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About the Role

As a member of the Operations team, you'll own operational functions across Frec's broker-dealer and registered investment advisor that make Frec's mission possible. We're customer-centric, efficiency-seeking, and team-focused. Join us at a pivotal time to help shape our systems, our structures, and Frec's future.

Responsibilities

• Own, improve, and scale the core operational workflows that power Frec's broker-dealer and RIA.
• Automate, streamline, and eliminate manual work in all workflows.
• Own daily reconciliation of customer assets against our custodian (Apex), investigate and resolve breaks, and build automated solutions.
• Monitor algorithmic trading systems in real time, resolve rejections and escalations, and drive changes that improve execution quality and risk management.
• Oversee ACAT, ACH, and wire transfers end-to-end, resolving returns, rejections, and escalations, and redesign processes to reduce rejection rates and processing times.
• Issue and resolve margin calls, monitor margin risk across Reg T and portfolio margin accounts, and help improve margin monitoring.
• Resolve cost-basis and wash-sale escalations, and implement process improvements.
• Monitor risk and run analysis across our direct index portfolios, and stand up new monitoring and exception-reporting processes.
• Resolve corporate action breaks and escalations, and partner with the team to implement permanent fixes.
• Learn our data pipeline and technology stack, and use that knowledge to improve operational flows.
• Serve as a subject-matter expert on new product developments, marketing initiatives, and engineering projects.
• Contribute to the compliance program, including account-opening escalations, marketing reviews, and cybersecurity initiatives.
• Assist with month-end closing and financial reporting for the broker-dealer and the RIA.

Requirements

• FINRA Series 7 and 63/66 licenses
• FINRA Series 24 strongly preferred
• FINRA Series 57 and/or 27 a plus
• 4+ years of experience in brokerage and/or RIA operations, ideally at a technology-driven firm
• A track record of improving processes, not just running them
• Advanced Excel proficiency
• Intermediate SQL preferred
• Python or other programming skills a plus
• Experience with Apex and/or Sterling OMS a plus
• Strong written and verbal communication skills
• Ability to work cross-functionally across compliance, finance, product, and engineering
• Comfort with the ambiguity and pace of an early-stage company

Skills

• Excel
• SQL
• Python
• Brokerage operations
• RIA operations
• Asset reconciliation
• Trading operations
• Asset transfers
• Margin operations
• Tax operations
• Portfolio risk analysis
• Corporate actions
• Compliance
• Financial reporting

Location

• San Francisco
• New York
• Remote

Work Type

• Onsite
• Remote

Experience Level

• 4+ years

Salary/Compensations

• $150,000–$180,000

Benefits

• Meaningful equity
• Fully paid health, vision, and dental insurance
• 401(k)
• Monthly wellness allowance
• Flexible PTO
• Catered lunch

About the Company

• We created Frec to expand what's possible for everyone and their money.
• We're a tight-knit team of builders, creators, and designers making sophisticated investing strategies accessible to all.
• We want to be smarter with our money too, for our futures and our families.