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About the Role

The Property Manager is responsible for overseeing the day-to-day operations of an assigned property, including managing team members, daily activities, and resources to achieve budgeted financial and operational goals, while ensuring compliance with Company policies and procedures.

Responsibilities

• Provide input into budget development by analyzing financial statements, market information, and operational reports.
• Meet targeted revenues by setting rent rates, ensuring timely rent collection and deposit, and preparing monthly financial reports.
• Approve vendor invoices by reconciling work performed, verifying insurance, coding charges, and managing vendor communication.
• Control expenditures by adhering to the approved budget and managing the petty cash fund.
• Oversee lease enforcement, including approving applications, discounts, and renewals, conducting inspections, following notice requirements, evicting residents, and collecting fees.
• Gather and analyze market trends to implement marketing and leasing strategies for occupancy and revenue goals.
• Promote resident satisfaction and retention by promptly addressing complaints and resolving service issues.
• Ensure maintenance team compliance with Company standards for responding to and completing resident service requests.
• Conduct regular property inspections to ensure the physical aspects of the property meet established standards for safety, cleanliness, and appearance.
• Supervise property staff through interviewing, hiring, orienting, training, and performance management.
• Assist in managing client/owner relationships by meeting with owners, conducting property tours, providing performance updates, and responding to requests.

Requirements

• Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field.
• 4-6 years minimum of relevant experience demonstrating property management, sales, marketing, and customer service.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative team member.
• Incumbents must have all licenses and/or certifications as required by Provinces and local territories.
• Proficiency in Internet, word processing, spreadsheet, and database management programs.
• Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite).
• Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members.
• Ability to physically access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver weights of up to nine (9) kilograms independently and twenty-two (22) kilograms with assistance.
• Rare or occasional travel may be required.

Skills

• Property management
• Sales
• Marketing
• Customer service
• Financial record keeping
• Document and report completion
• Increasing sales revenues
• Team coordination
• Communication
• Conflict resolution
• Detail-oriented
• Self-motivated
• Independent work
• Leadership
• Teamwork
• Property management software (Entrata, Yardi, and/or OneSite)
• Supervisory skills

Location

• North America
• Europe
• South America
• Asia-Pacific region

Work Type

• Onsite

Experience Level

• 4-6 years

Education Level

• Bachelor's degree preferred

Salary/Compensations

• $75,000-$85,000 CAD

Benefits

• May be eligible to participate in a quarterly or annual bonus program based on individual and company performance (Corporate Positions).
• May be eligible to participate in weekly, monthly, and/or quarterly bonus programs (Onsite Property Positions).

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
• Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally.
• Greystar is the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.
• Greystar's Core Values include Integrity, Equality, Professionalism, Accountability, Service, and Teamwork.

Equal Opportunity

• Equality: We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.