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About the Role

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. Join us for a career in sales that changes lives by providing technical support for Superficial Venous Interventions (SVI) products and procedures.

Responsibilities

• Provide detailed technical support for Superficial Venous Interventions (SVI) products and procedures to physicians, nurses, and technicians.
• Support sales representatives with customer product training and coverage for critical cases.
• Provide product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal.
• Train on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, and supporting supplies and materials.
• Participate in ultrasound in-services, product in-services, mock cases, case coverage, and field employee training.
• Provide case support as needed to drive business.
• Train and educate customers on products and associated procedures.
• Work with physicians and lab/office staff in case selection.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations.
• Support territory sales strategy through partnership with sales, in-servicing, and market development activities.
• Provide inventory support, PO collection, and technical case support.
• Demonstrate flexibility in supporting technical case coverage.
• Provide education and support to CVG sales and clinical counterparts on peripheral products.
• Partner within the team and CVG to share and leverage best practices.
• Participate in company-sponsored training/educational offerings.
• Build and maintain technical knowledge and skill set.
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
• Work closely with Sales team to develop site-specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.
• Keep manager informed of changes in work schedule and/or workload.
• Adhere to financial, regulatory, and quality compliance standards and requirements.

Requirements

• High School Degree and 9+ years of experience OR Associate degree and 5+ years of experience OR Bachelor’s degree and 3+ years of experience.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service skills.
• Excellent interpersonal, written, and verbal communication skills.
• Computer PC literate; Expertise with Microsoft Outlook, Excel, Word, and PowerPoint.
• Effectively build and maintain positive relationships with peers and colleagues across organizational levels.
• Strong project management skills and experience coordinating programs.
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
• Strong work ethic in accomplishing objectives of the position.
• Must have valid driver’s license for state of residency and active vehicle insurance policy.
• Ability to operate a moving vehicle.
• Must have a valid driver's license and active vehicle insurance policy.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Going into a healthcare setting is considered an essential function of the job and employees are expected to comply with all credentialing requirements at the hospitals or clinics they support.

Skills

• Ultrasound and/or Venous experience
• Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory
• Ability to travel extensively by car and plane.
• Ability to work in Cath Labs or OR’s with radiation exposure
• Ability to travel by car or plane with overnight stay up to 50-75% of the time (geography variability)
• Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
• Ability to use computers and CT reconstruction programming

Location

• United States

Work Type

• Full-time
• Field-based

Experience Level

• 3+ years
• 5+ years
• 9+ years

Education Level

• High School Degree
• Associate degree
• Bachelor’s degree

Salary/Compensations

• 110000-120000 USD

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Paid sick time (for temporary employees, as required under applicable state law)

About the Company

• Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
• Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
• We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
• Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
• We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
• From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.
• We have the talent, diverse perspectives, and guts to engineer the extraordinary.
• We change lives.
• Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.
• Our industry leadership comes from the passion and ingenuity of our people.
• Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
• We build extraordinary solutions as one team.
• With one Medtronic Mindset defining how we work.
• Speed and decisiveness run through our DNA.
• Diverse perspectives inspire our bold answers to any challenge that comes our way.
• And we deliver results the right way, breakthrough after patient breakthrough.
• This life-changing career is yours to engineer.
• By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
• Experiences that put people first.
• Respect for people is the hallmark of our humanity.
• It fuels our team to positively impact even a single life.
• And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
• Life-transforming technologies.
• No matter your role, you contribute to technologies that transform lives.
• What we build empowers patients to live life on their terms.
• Better outcomes for our world.
• Here, it’s about more than the bottom line.
• Our Mission to improve human welfare drives us.
• We advance healthcare, society, and equity with every design, inside and outside our walls.
• Insight-driven care.
• Fresh viewpoints.
• Cutting-edge AI, data, and automation.
• You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.