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About the Role

Lead the technical direction for Snap’s Service Infrastructure platform, defining multi-quarter and multi-year roadmaps across areas such as service mesh, compute, observability, and adjacent platform capabilities. Design, build, and operate foundational backend infrastructure that powers critical services across Snap with a focus on reliability, scalability, performance, and operational excellence. Act as a hands-on Staff-level tech lead, driving ambiguous and high-impact technical initiatives from concept through architecture, implementation, rollout, and iteration. Partner closely with engineers and leaders across infrastructure and product teams to align on technical direction, priorities, trade-offs, and long-term platform investments. Improve the developer and operator experience for teams building on Snap’s backend platform by creating durable systems, abstractions, and mechanisms that raise engineering velocity and quality at scale. Drive best practices in service reliability, observability, incident response, system performance, and cost efficiency across mission-critical infrastructure. Mentor and uplevel other engineers, provide technical leadership across team boundaries, and help resolve complex technical conflicts to move the organization forward. Help shape how Snap’s infrastructure evolves for an AI-first future, including identifying opportunities where AI can improve platform quality, developer productivity, or operational workflows in a responsible and scalable way.

Responsibilities

Lead the technical direction for Snap’s Service Infrastructure platform, defining multi-quarter and multi-year roadmaps across areas such as service mesh, compute, observability, and adjacent platform capabilities.
Design, build, and operate foundational backend infrastructure that powers critical services across Snap with a focus on reliability, scalability, performance, and operational excellence.
Act as a hands-on Staff-level tech lead, driving ambiguous and high-impact technical initiatives from concept through architecture, implementation, rollout, and iteration.
Partner closely with engineers and leaders across infrastructure and product teams to align on technical direction, priorities, trade-offs, and long-term platform investments.
Improve the developer and operator experience for teams building on Snap’s backend platform by creating durable systems, abstractions, and mechanisms that raise engineering velocity and quality at scale.
Drive best practices in service reliability, observability, incident response, system performance, and cost efficiency across mission-critical infrastructure.
Mentor and uplevel other engineers, provide technical leadership across team boundaries, and help resolve complex technical conflicts to move the organization forward.
Help shape how Snap’s infrastructure evolves for an AI-first future, including identifying opportunities where AI can improve platform quality, developer productivity, or operational workflows in a responsible and scalable way.

Requirements

Deep experience designing, building, and operating backend services or distributed systems at significant scale.
Strong technical leadership skills, with the ability to set vision, ideate high-impact projects, and translate strategy into executable roadmaps.
Proven ability to lead complex, cross-functional initiatives over multiple quarters while balancing architectural quality, reliability, and delivery velocity.
Strong foundation in system design, including APIs, service architecture, compute platforms, storage concepts, observability, and workflow orchestration.
Proven track record of owning highly available, mission-critical systems, including operational readiness, incident response, and systemic improvements.
Strong judgment in making technical trade-offs and prioritizing the right long-term platform investments for a large engineering organization.
Excellent collaboration and communication skills, with the ability to influence engineers and leaders across Senior Manager- or Director-level organizations.
Ability to mentor, unblock, and elevate other engineers while creating structures and mechanisms that make teams more effective over time.
Comfort operating in ambiguity and driving clarity in technically complex problem spaces.
Familiarity with responsible use of emerging AI technologies to improve engineering quality, alignment, and innovation at scale.
Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
9+ years of software development experience; or a Master’s degree in a technical field and 8+ years of software development experience; or a PhD in a related technical field and 5+ years of software development experience.
Experience as a technical lead, domain expert, or owner of complex technical initiatives.
Experience building and operating backend systems or distributed systems in production environments.
Experience leading architecture or platform direction beyond an individual team, with demonstrated influence across stakeholders and partner teams.
Experience with service infrastructure domains such as service mesh, compute platforms, observability, or related backend platform systems.
Experience with large-scale microservices, cloud infrastructure, storage systems, or platform architecture.
Experience with Go, Java, Python, C++, or similar backend languages.
Experience with Kubernetes, containerized systems, developer platforms, or internal infrastructure tooling.
Experience driving long-term technical strategy for a platform or infrastructure area.
Track record of delivering large-scale, high-impact technical work across team boundaries.
Experience applying AI to infrastructure, developer tooling, platform quality, or engineering productivity is a plus.

Skills

Service mesh
Compute
Observability
Backend services
Distributed systems
System design
APIs
Service architecture
Compute platforms
Storage concepts
Workflow orchestration
Highly available systems
Mission-critical systems
Incident response
AI technologies
Go
Java
Python
C++
Kubernetes
Containerized systems
Developer platforms
Infrastructure tooling

Location

United States

Work Type

Onsite (4+ days per week)

Experience Level

Staff-level
9+ years of software development experience
8+ years of software development experience (with Master's)
5+ years of software development experience (with PhD)

Education Level

Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
Master’s degree in a technical field
PhD in a related technical field

Salary/Compensations

Zone A (CA, WA, NYC): $229,000-$343,000 annually
Zone B: $218,000-$326,000 annually
Zone C: $195,000-$292,000 annually

Benefits

Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let you share in Snap’s long-term success (RSUs)

About the Company

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.
We are a community and do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.
Learn about our origin story, values, mission, culture of innovation, and more.
In our third annual CitizenSnap Report, we demonstrate progress towards our environmental, social, and governance (ESG) goals, and we lay out our plans looking forward.
Watch highlights from the 2nd annual DEI Innovation Summit, which brings together thought leaders and DEI experts for a day of courageous conversations to enable bold action.
Stay up to date on the latest and greatest product and innovation news at Snap.

Equal Opportunity

Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
EOE, including disability/vets.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).