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About the Role

The Floor Manager of Asian Culinary is responsible for supporting the Executive Chef with overseeing restaurant performance and strategy, ensuring food quality standards, and meeting financial goals. This role involves supporting staff selection, scheduling, training, and development, while also creating and implementing operational systems, budgets, and policies.

Responsibilities

• Oversee performance and strategy of the restaurant.
• Ensure food quality standards and financial goals are met.
• Support selection, scheduling, training, and development of F&B staff.
• Develop and implement systems for controls, service, budget, and policies.
• Manage team members and direct daily operations.
• Exercise independent judgment in staffing, scheduling, performance management, and policy enforcement.
• Serve as a representative of management, spending majority of time on supervisory and decision-making responsibilities.
• Provide input into hiring, discipline, and other employment actions.
• Develop standard recipes and techniques for food preparation and presentation.
• Produce high-quality plates, tasting menus, and dishes for Asian food outlets.
• Evaluate food product to ensure quality standards are consistently attained.
• Adhere to proper cooking temperatures, methods, preparation, and plating procedures.
• Monitor food waste and maintain accurate inventory using the FIFIO method.
• Cook or directly supervise the cooking of items requiring skillful preparation.
• Ensure consistency, accuracy, portion control, quality, and presentation of all Food & Beverage product.
• Supervise, lead, and direct all Asian Culinary staff, ensuring regulatory compliance.
• Supervise other Asian Culinary professionals, including hiring, training, and performance evaluation.
• Ensure employees are trained to work safely and efficiently within current regulatory guidelines.
• Evaluate shift schedules and adjust as necessary.
• Prepare, maintain, and submit essential paperwork and reports on time.
• Multitask in a fast-paced environment with high attention to detail.
• Ensure prompt, efficient, quality, friendly guest-first service.
• Respond proactively to all guest needs and concerns.
• Manage day-to-day operations within budgeted guidelines.
• Hold daily Pre-shifts for staff.
• Manage inventory and ordering of work tools, food, and paper products.
• Attend periodic meetings and training sessions.
• Ensure quality and consistency of all products through constant monitoring and improvements.
• Nurture an ownership work environment with emphasis on motivation and teamwork.
• Develop positive and productive relationships with employees.
• Effectively motivate employees.
• Preserve excellent internal and external customer service.
• Send daily shift reports to the direct supervisor.
• Monitor compliance with all department and company rules, regulations, policies, procedures, and controls.
• Maintain a safe and sanitary work area per NYC DOH guidelines.
• Promote positive public and employee relations.
• Perform other duties as assigned.

Requirements

• Must be at least 18 years old.
• Ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• Associate degree in Food Service/Hospitality Management/Culinary School Diploma or closely related field OR Two (2) years’ experience in a High-Volume Food and Beverage Supervisory position or equivalent OR Two (2) years’ management experience in the hiring position’s Department.
• Five (5) years’ related work experience in a High-Volume Food & Beverage setting required.
• Extensive Food and Beverage Knowledge in Asian Culinary, Cooking, Planning and Preparation.
• Prior experience with Union rules and regulation knowledge within a food and beverage environment.
• Knowledge of food preparation and existing health and safety standards per the NYC DOH.
• Possess a NYC Health Qualifying Certificate in Food Protection.
• Ability to use and working knowledge of various computer software programs/POS systems/Avero/analyzing, ordering and Inventory systems and Restaurant management software programs.
• Three (3) years’ related experience in a Casino High Volume Food & Beverage setting preferred.
• Ability to perform each job responsibility satisfactorily.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals.
• Ability to respond to common inquiries from other Team Members or guests.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to compute complex mathematical calculations.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to decipher various reports and maintains reports upon request.
• Strong decision-making and problem-solving skills.
• Ability to work well under pressure and deadlines.
• Must be able to interact with internal and external guests in a professional manner.
• Employees must be able to work varying schedules to reflect the business needs of the property.

Skills

• Asian Culinary
• Cooking
• Planning
• Preparation
• Union rules and regulation knowledge
• Food preparation
• Health and safety standards
• Computer software programs
• POS systems
• Avero
• Analyzing
• Ordering
• Inventory systems
• Restaurant management software programs
• Supervisory skills
• Decision-making
• Problem-solving
• Guest service
• Teamwork
• Motivation

Location

• New York City

Work Type

• Full-time

Experience Level

• Five (5) years’ related work experience in a High-Volume Food & Beverage setting required
• Two (2) years’ experience in a High-Volume Food and Beverage Supervisory position or equivalent
• Two (2) years’ management experience in the hiring position’s Department
• Three (3) years’ related experience in a Casino High Volume Food & Beverage setting preferred

Education Level

• Associate degree in Food Service/Hospitality Management/Culinary School Diploma or closely related field

Salary/Compensations

• $80,000 - $85,000

About the Company

• Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences.
• We are looking to hire an enthusiastic and dedicated team of professionals.

Equal Opportunity

• The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law.
• We welcome the strength of diversity in our workforce.