About the Role
Pinchin is seeking a Senior Project Manager and Regional Insurance Services Leader for its Hygiene group in the GTA-ON Region. This hybrid role involves leading the Region’s Insurance Hygiene Practice and managing projects arising from Insurance losses, applying technical hygiene expertise while navigating insurer requirements. The ideal candidate thrives in fast-paced environments, enjoys managing projects from start to finish, and is motivated to build and lead high-performing project teams while delivering responsive, high-quality service to Insurance clients.
Responsibilities
- Manage environmental projects including catastrophic events (CAT), from initial assessment through remediation and close-out, ensuring timely and on-budget delivery.
- Lead project execution within your area of expertise and provide technical direction to project teams across the region on Insurance-related work.
- Serve as the Regional Insurance Services Leader, coordinating and overseeing Insurance services projects across all technical disciplines.
- Serve as the go-to resource for job setup, ATP/contracting issues, rates, templates, billing, and invoicing review for Insurance projects.
- Manage client communication, prepare proposals and budgets, and supervise subcontractors and remediation activities to ensure smooth project delivery.
- Provide direction and training to technologists and junior staff on-site, ensuring adherence to Insurance protocols and reviewing reports for accuracy and completeness.
- Maintain QA/QC standards and ensure all deliverables comply with provincial regulations and insurer-specific requirements.
- Grow Insurance Services by building client relationships, pursuing new opportunities, and supporting marketing initiatives at regional and national levels.
- Demonstrate a strong sense of urgency and commitment to assisting clients when emergencies occur.
- Maintain flexibility and responsiveness as Insurance losses can happen at any time.
- Work with the other Insurance Service Leaders to manage the region’s emergency response program, partnering with national leadership to further develop and strengthen it.
- Collaborate with regional and national leadership to plan and allocate resources for catastrophic event response.
- Manage work-in-progress, invoicing, and accounts receivable, ensuring clear, accurate billing and proactive communication on scope changes.
Requirements
- Degree or diploma in Environmental Science, Engineering, Occupational Health & Safety, or related field.
- 12+ years in environmental consulting.
- 8+ years in project management.
- 6+ years working with Insurance adjusters/restoration contractors.
- Skilled in water loss and mould investigations, smoke and fire damage assessments, hazardous materials surveys, remediation, and post-disaster IEQ investigations.
- Familiarity with building systems and current provincial/federal regulations.
- Proven ability to manage multiple projects under tight timelines, maintain budgets, and resolve issues proactively.
- Strong written and verbal skills; able to deliver clear reports and reassure clients during stressful situations.
- Proven experience building, leading, and mentoring multidisciplinary teams to deliver complex Insurance projects.
- Comfortable in fast-paced, unpredictable environments.
- Willing to travel and respond to urgent situations outside normal hours.
- Committed to health and safety best practices, with relevant training and diligence in hazard assessments and PPE.
- Understanding of Insurance processes and financial targets, with a focus on service quality and profitability.
Skills
- Environmental consulting
- Project management
- Insurance Services
- Hygiene services
- Environmental projects
- Catastrophic events (CAT) management
- Remediation
- Technical leadership
- Client coordination
- Proposal development
- Subcontractor supervision
- Team mentorship
- Quality Assurance/Quality Control (QA/QC)
- Business development
- Emergency response
- Resource planning
- Financial management
- Water loss investigations
- Mould investigations
- Smoke and fire damage assessments
- Hazardous materials surveys
- Post-disaster IEQ investigations
- Building systems knowledge
- Provincial/federal regulations
- Client service
- Communication
- Leadership
- Teamwork
- Adaptability
- Resilience
- Health and safety best practices
- Hazard assessments
- Personal Protective Equipment (PPE) usage
- Business acumen
Location
- GTA, ON
Work Type
- Hybrid
Experience Level
- 12+ years in environmental consulting
- 8+ years in project management
- 6+ years working with Insurance adjusters/restoration contractors
Education Level
- Degree or diploma in Environmental Science, Engineering, Occupational Health & Safety, or related field.
- Professional designations (EIT, P.Eng., CET/AScT, CIH/ROH, CRSP/CRST, EP) are strongly preferred.
Salary/Compensations
- $90,000-$150,000 CAD
Benefits
- Competitive salaries
- Great benefits
- Extended coverage from day one
- RRSP Matching Program
- Annual bonuses
About the Company
- Pinchin makes buildings and environments better.
- We are a multidisciplinary engineering and consulting firm with offices across North America.
- Our teams bring together expertise in claims support, environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering.
- We help clients create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical insight.
- At Pinchin, we empower our people to uphold unwavering principles and work with purpose to create better outcomes for our clients, communities, and environments.
- Pinchin's Insurance Services Team is a key pillar of our Strategic Plan and offers strong career growth opportunities as the team continues to expand nationally.
- We offer competitive salaries and great benefits.
- What sets Pinchin apart is our commitment to people and purpose.
- You will join a team that values curiosity, integrity, and learning.
- You will grow alongside supportive leaders and subject matter experts who want you to succeed.
Equal Opportunity
- We are committed to employment practices that support a diverse and inclusive workplace.
- If you require reasonable accommodation during the recruitment process, please let us know.
