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About the Role

The Room Attendant is responsible for maintaining the cleanliness of guest rooms to hotel standards, ensuring a pleasant and comfortable experience for guests. Duties include making beds, cleaning bathrooms, changing towels, addressing guest questions, and ensuring rooms are fully stocked and inviting.

Responsibilities

• Clean and service guest rooms according to hotel standards and procedures.
• Make beds, change linens, and replace towels and amenities.
• Vacuum carpets, sweep and mop floors, and dust furniture and fixtures.
• Clean and sanitize bathrooms, including sinks, toilets, showers, and mirrors.
• Replenish guest room supplies such as toiletries, coffee, water, and other amenities.
• Inspect rooms for maintenance issues, safety hazards, or damages and report them promptly.
• Remove trash and used linens from guest rooms and designated areas.
• Ensure rooms are properly prepared for arriving guests.
• Maintain cleanliness of hallways, storage rooms, and other assigned housekeeping areas.
• Respond to guest requests and inquiries in a courteous and professional manner.
• Follow hotel safety, security, and sanitation policies.
• Protect guest privacy and always maintain confidentiality.
• Participate in deep-cleaning projects and special assignments as needed.

Requirements

• Develop and maintain positive working relationships with other departments.
• Ability to communicate effectively in English with guests, managers, and colleagues.
• Demonstrate a team-focused attitude and encourage collaboration.
• Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
• Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
• Attend all scheduled meetings and training sessions.
• Ability to remain standing for up to 8 hours.
• Ability to walk the property and grounds frequently.
• Ability to move up and down stairs frequently.
• Ability to move quickly based on guest needs.
• Ability to regularly move and lift up to 35 lbs.
• Ability to use repetitive manual dexterity, such as squeezing, spraying, folding, polishing, scrubbing, dusting, etc.
• Ability to bend, kneel, stretch, and reach frequently, including above head, and repetitively during a shift.
• Ability to visibly survey property areas clearly and use an eye for detail to inspect guest rooms for cleanliness.
• Ability to communicate and exchange information effectively.
• Ability to read, write, speak, and understand basic English.
• Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner.
• Ability to work flexible hours based on business needs including midweek and weekend days.
• Professional cleaning experience preferred, but not required.
• Previous housekeeping or hotel experience preferred but not required.
• Successful completion of background check.
• Ability to work independently and efficiently with minimal supervision.
• Strong attention to detail and commitment to cleanliness.
• Good communication and customer service skills.
• Ability to understand and follow instructions and establish procedures.
• Expresses sincere enthusiasm for the role and cleanliness.
• Must know how to prioritize, delegate, and respond in a timely fashion.
• Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
• Employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

Skills

• Communication
• Customer Service
• Attention to Detail
• Teamwork
• Time Management
• Problem Solving

Location

• San Francisco

Work Type

• Part Time
• Hourly

Experience Level

• Entry Level

Salary/Compensations

• $27.80 per hour

Benefits

• Part-time Medical Plans
• Part-time Dental Plans
• Employee Assistance Program
• Sick Pay
• 401K Matching Program
• Life & AD&D Insurance
• Pre-Tax Commuter and Parking Benefits
• EOS Employee Rates plus 50% off F&B and Retail
• Hilton Discounted Room Rates
• Employee Job Referral Program
• Employee Recognition Programs and Appreciation Events

About the Company

• The Barnes San Francisco, Tapestry Collection by Hilton, is a boutique hotel situated less than a block from Union Square on Powell Street.
• We offer central, vibrant location, housed in a historic building that previously served as the Hotel Manx, originally opening around 1906-1907.
• The hotel blends historic charm with contemporary, Italian-inspired décor.
• As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good.
• The Barnes Hotel offers competitive salaries and robust benefit plans.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• The Barnes San Francisco- is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws.
• The Barnes San Francisco hiring policies require a background check for all applicants working directly with at-risk populations.