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About the Role
As a Senior Product Designer for AI Experience at Docebo, you will own critical, high-trust moments where administrators, creators, and learners interact with generated outputs, evaluate suggestions, and take confident action. You will move AI past abstract hype and architect the core design systems and paradigms that will define the future of workplace learning.
Responsibilities
- Lead the end-to-end design for complex, AI-assisted workflows from strategic problem framing through to shipped product excellence.
- Design beautiful, high-clarity generated-output experiences that elegantly show users what was created, what data informed it, and what step to take next.
- Establish and scale reusable, global design patterns for AI review states, approval loops, data source visibility, recovery paths, and critical user privacy safeguards.
- Code or construct high-fidelity prototypes of complex AI behaviors early in the cycle, enabling teams to pressure-test and evaluate product direction before engineering commits.
- Shape the microcopy and UX writing for intricate AI moments, ensuring errors, status messages, generation guidance, and empty states feel incredibly human.
- Partner lock-step with Product, Engineering, and specialized AI teams to break down massive technical complexity into visible trade-offs and elegant product experiences.
- Conduct meticulous implementation reviews with Engineering partners to polish, tweak, and perfect the AI experience before it hits production.
Requirements
- Bring an impressive track record of designing highly complex, workflow-heavy systems within B2B SaaS, enterprise, or platform products.
- Possess a proven ability to make sound, strategic design decisions and progress forward even when operating with highly incomplete or shifting technical data.
- Portfolio boasts gorgeous, end-to-end interaction design and system maps that prove your knack for organizing chaotic feature requests into clean product flows.
- Design the 'happy path' and genuinely enjoy mapping out the hard parts like complex permissions, recovery states, error handling, and confirmations.
- Naturally utilize next-gen AI tools (like Claude Code, Cursor, Codex, or similar) as a regular multiplier to accelerate research, synthesis, and concept explorations.
- Back up design choices with sharp user insights, business value, and technical rationale while enjoying direct, collaborative dialogue with customers.
- Hold a strong, working command of responsive design standards, localization needs, design systems management, and digital accessibility compliance.
Skills
- AI Experience Design
- Product Design
- System Design
- Interaction Design
- Prototyping
- UX Writing
- Collaboration
- Responsive Design
- Localization
- Design Systems Management
- Digital Accessibility
- AI Agentic Experience
- Conversational Interfaces
- Assistant Patterns
- Recommendation Algorithms
- Multi-step Agentic Systems
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior-Level
Benefits
- Employee Share Purchase Plan (ESPP) at a 15% discount
- Competitive compensation package
- Health benefits
- Paid vacation days
- Two company-wide Docebo Days
- Floating holidays for cultural celebrations
- Birthday off
- Paid parental leave
About the Company
- Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place.
- Our mission is to help teams move faster, work smarter, and focus on the work that truly matters.
- We are shaping the future of learning with a team that isn’t afraid to challenge the status quo.
- Our values guide how we work every day: trust by default, assume positive intent, and create space for different perspectives to thrive.
- We have over 900 Docebians around the world.
- We create seamless, AI-powered learning experiences for over 3,000 customers worldwide.
- We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO).
- We have been recognized as a top SaaS e-learning solution and are growing exponentially.
- We are a global company with offices across North America, EMEA, APAC, and beyond.
- Our core values are: Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection.
Equal Opportunity
- Docebo is an Equal Employment Opportunity employer.
- We are committed to diversity and inclusion in our workforce.
- All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
- As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities.
- Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
- Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.