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About the Role

Pendo is seeking a Product Manager to own an analytics product area end-to-end, focusing on strategy, roadmap, discovery, and delivery. This role involves driving AI-powered capabilities, running continuous discovery with enterprise customers and globally distributed teams, and leading the full product lifecycle. The ideal candidate will adapt their working hours to maintain overlap with India-based teams and create async artifacts for independent work.

Responsibilities

Own the analytics product roadmap, defining priorities, managing tradeoffs, and aligning with customer needs and the Pendo platform.
Drive AI-powered capabilities within the analytics area, focusing on customer problems.
Run continuous discovery with enterprise customers and globally distributed teams, synthesizing findings into actionable product decisions.
Lead the full product lifecycle from concept through iteration, making scope and tradeoff decisions.
Apply AI tools across the product cycle for discovery, concept generation, and documentation.
Serve as the subject-matter expert for Sales, Customer Success, Marketing, and Partnerships.
Write clear specs and produce async artifacts to minimize synchronous dependency.

Requirements

5+ years of product management experience owning product areas end-to-end in a B2B SaaS environment.
Experience defining or shipping AI-powered product features.
Demonstrated experience building for enterprise customers, including navigating complex requirements.
Experience using AI prototyping or code generation tools to validate product ideas.
Experience taking a product or major feature through the full lifecycle without consensus.
Track record of maintaining direct customer relationships and ongoing discovery.
Experience working with globally distributed teams and async-first communication practices.

Skills

AI-powered product features
AI prototyping tools
AI code generation tools
Product lifecycle management
Continuous discovery
Async-first communication
B2B SaaS product management
Enterprise customer engagement

Location

Raleigh, NC
New York, NY
East Coast remote

Work Type

Hybrid
Remote

Experience Level

5+ years of product management experience

Salary/Compensations

USD$150,000 – USD$175,000

Benefits

Highly competitive, employer-heavy coverage (including $0 premium options)
Strong 401(k) match
Equity
Flexible time off

About the Company

Pendo is an AI-powered analytics and adoption platform for builders, founded in 2013 by former product managers.
Our mission is to improve society's experience with software.
Pendo is one of the fastest-growing startups, supported by top-tier investors.
Pendo core values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Equal Opportunity

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success.
We welcome all people of different backgrounds, experiences, abilities and perspectives.
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities.