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About the Role

The Laundry Attendant receives soiled linens, sorts them by kind, color, and soil level, and inspects them for damage or stains. This role operates washers and dryers, ensures correct chemical usage, folds clean linens, and assists with inventory counts. The attendant also responds to guest requests, maintains a professional appearance, and adheres to company policies.

Responsibilities

• Receives soiled linens by bag, cart or chute from the floors.
• Sorts all articles by kind, color and degree of soil.
• Inspects all laundry and linens and records all damaged or stained items.
• Operates washers and dryers according to recommended capacity and other manufacturers guidelines.
• Ensures necessary chemicals are added in the correct quantities prior to wash cycles.
• Folds clean linens and stores as appropriate.
• Assists in daily linen count for monthly inventories.
• Informs supervisor of malfunctioning equipment.
• Responds quickly to guest requests in a friendly manner.
• Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Performs other duties as assigned by supervisor or management.

Requirements

• Ability to inform supervisor of malfunctioning equipment.
• Ability to respond quickly to guest requests in a friendly manner.
• Ability to follow up to ensure guest satisfaction.
• Ability to provide a professional image at all times through appearance and dress.
• Ability to follow company policies and procedures.

Skills

• Sorting linens
• Operating washers and dryers
• Chemical usage
• Folding linens
• Inventory assistance
• Guest service

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• Entry Level

About the Company

• TRU by Hilton is a hotel brand.