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About the Role

The Key Account Manager (KAM) will serve as the primary commercial interface for strategic high-volume pain management, interventional spine, and ASC network accounts. This role is essential to driving pull-through, access optimization, and procedural adoption. The KAM will work cross-functionally with sales, market access, medical affairs, and payer teams to ensure sites-of-care are equipped, trained, and enabled for timely uptake.

Responsibilities

Identify and address account-level opportunities and barriers for product adoption, including workflow, coding, reimbursement, and patient identification.
Develop, execute and own customized account plans to secure and sustain access at priority ASCs, IDNs, and outpatient spine practices.
Serve as a key liaison for cross-functional coordination, including field sales, medical science liaison, and reimbursement field teams.
Support execution of value-driven access strategies including site readiness assessments, buy-and-bill modeling, and formulary processes.
Facilitate account onboarding to ensure each stakeholder understands injection training, storage/handling, and J-code/misc. J-code / buy-and-bill pathways.
Engage with administrative decision-makers to establish value proposition, facilitate adoption and streamline product onboarding.
Ensure effective dissemination of promotional and non-promotional materials that support adoption and address the customized needs of each account.
Support procedural scheduling and diagnostic-to-injection pathway optimization across key institutions.
Monitor utilization, track order patterns, and proactively address procedural or reimbursement friction points.
Collaborate with analytics and sales operations to report on account performance versus forecast and share insights into national planning.
Identify opportunities for geographic or network expansion and contribute to demand forecasting for the broader region.

Requirements

Bachelor’s degree required; MBA or relevant postgraduate degree preferred.
Minimum of 5 years of experience in account management, including health systems, IDNs and/or large group practices.
Established relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient and other related outpatient settings.
Minimum of 2 years of demonstrated success in buy-and-bill markets, strong preference for launch experience, especially for procedure-based treatments.
Previous experience in specialty pharmaceutical or medical device sales and/or sales management required.
Deep understanding of provider reimbursement (CPT/J-code), payer policy, specialty distribution, and C-Suite value proposition.
Strong interpersonal, analytical, and project management skills; experience in matrix collaboration required.

Skills

Account Management
Health Systems
IDNs
Large Group Practices
Pain Management
Interventional Spine
ASC Network Accounts
Buy-and-Bill Markets
Launch Experience
Specialty Pharmaceutical Sales
Medical Device Sales
Sales Management
Provider Reimbursement (CPT/J-code)
Payer Policy
Specialty Distribution
C-Suite Value Proposition
Interpersonal Skills
Analytical Skills
Project Management
Matrix Collaboration

Location

Field-Based, U.S. Regional Coverage
Parsippany, New Jersey

Work Type

Field-Based
Hybrid

Experience Level

Minimum of 5 years of experience in account management
Minimum of 2 years of demonstrated success in buy-and-bill markets
Previous experience in specialty pharmaceutical or medical device sales and/or sales management required

Education Level

Bachelor’s degree required
MBA or relevant postgraduate degree preferred

Salary/Compensations

$95,000 to $150,000
Additional compensation based on competitive annual incentive compensation targets in the form of sales commissions

Benefits

Competitive total compensation
Exceptional range of flexible benefits
Personal support
Tailored learning and development opportunities
Comprehensive healthcare (medical, dental, and vision) with a premium differential
401k plan and company match
Short and long-term disability coverage
Basic life insurance
Wellness benefits
Reimbursement for certain tuition expenses
40 hours sick time frontloaded yearly
Vacation time accrual between 112.5 and 150 hours yearly in the first four (4) years of employment
12 to 13 paid holidays per year
20 weeks of paid parental leave

About the Company

Ferring pioneers and delivers life-changing therapies that help people build families and live better lives.
Ferring is a privately-owned, biopharmaceutical company.
Ferring cultivates an entrepreneurial spirit and long-term perspective.
Ferring is built on a 70-year plus commitment to science and research.
Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies.
Ferring is a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company.
Ferring was honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs.
Ferring US is Great Places to Work® Certified.
Ferring Pharmaceuticals is a privately owned, research-driven, specialty biopharmaceutical group committed to building families and helping people live better lives.
Ferring is headquartered in Saint-Prex, Switzerland, and has operating subsidiaries in more than 50 countries which market its medicines in over 100 countries.
Ferring's focus on Patient Advocacy drives its commitment to create more equitable health outcomes for all.

Equal Opportunity

Ferring is an equal opportunity employer.
All aspects of employment will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of gender, race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.
We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans).
We maintain a drug-free workplace.