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About the Role

As a Retail Keyholder, you will support Store Leadership in building a fearless, confident, and inclusive team, bringing the Savage x Fenty experience to life in our IRL locations. You will work closely with the Store Leader to uphold the organization's values and culture while establishing our retail fleet presence. This role is integral in building a forward-thinking and innovative retail experience for both the store team and the customer.

Responsibilities

Uphold an inclusive store culture reflective of brand values, resulting in engaged sales advisors and outstanding customer experiences.
Partner with Store Leaders to deliver a dynamic customer journey supported by impactful visuals and technology.
Achieve KPI targets, budgets, and objectives by driving a culture of business owners accountable for performance.
Approach business opportunities, risks, and roadblocks with urgency and a growth mindset.
Actively engage guests and VIP members with an experience centered around body positivity, product knowledge, and authenticity.
Provide training and immediate feedback to the store team on customer service, performance expectations, and operational standards.
Collaborate with the Store Leader to inspire sales advisors to accomplish individual and team performance targets.
Maintain visual merchandising standards by coaching and training the store team based on VM guides and expectations.
Serve as a resource for product knowledge, operational compliance, and global communication.
Maintain and achieve personal performance targets.

Requirements

1-2 years of experience in a high-volume retail environment is a plus.
Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
Ability to lead through ambiguity while managing multiple initiatives.
Tech-savvy or strong comfort around technology as a component of daily responsibilities.
Organizational skills with a strong sense of urgency, stellar time management, and attention to detail.
Self-directed and highly motivated to take ownership of tasks.
Flexibility with schedule; work hours based on business needs.

Skills

Body positivity
Product knowledge
Authenticity
Customer service model
Operational standards
Visual merchandising
Interpersonal communication

Location

Garden City, NY

Work Type

Part-Time
Onsite

Experience Level

1-2 years

Salary/Compensations

$20.00 per hour

Benefits

50% Employee Discount
Quarterly Bonus Plan
Paid Time Off

About the Company

Savage X Fenty is a lingerie label that has disrupted and redefined the marketplace with its accessible price point and extensive assortment.
Rihanna's vision for Savage X Fenty is to make something new and fresh that everyone can relate to and feel confident in.
Recognized as Fast Company Most Innovative Style Company 2020.
Emmy Nominated for Savage X Fenty Show Vol. 1 (2020) and Vol. 2 (2021).
Named Time100 Most Influential Company 2021.
Winner of 3 Webby Awards for #SavageNotSorry campaign 2021.

Equal Opportunity

Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.
At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.
We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.
Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.