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About the Role

As a Retail Store Associate, you will deliver a best-in-class service experience in our first IRL locations, creating a fearless, confident, and inclusive environment for Savage X Fenty customers. You will form genuine connections, engage with diverse customers and teammates, and help build a forward-thinking retail experience.

Responsibilities

• Elevate the service experience by embodying brand values and ethos, creating a welcoming culture for diverse customers.
• Actively engage guests and VIP members with a focus on body positivity, product knowledge, and authenticity.
• Stay informed about the XTRA VIP Membership model, promotions, and benefits.
• Collaborate with Store Leaders and Sales Team to achieve store performance targets.
• Maintain Visual Merchandising standards to support a streamlined customer journey.
• Provide feedback to the store leadership team to continuously improve the customer and team experience.
• Support inventory controls through accurate receiving/transferring of product, participating in inventory counts, and maintaining an organized back of house.
• Strive for excellence by improving day-to-day customer service, visual merchandising, and operational standards.
• Meet and exceed individual performance goals.

Requirements

• 1-2 years in a customer-facing role, with experience in lingerie and intimates being a plus.
• Approach ambiguity and challenges with positivity and a growth mindset.
• Excellent interpersonal communication skills.
• Tech-savvy or strong comfort with technology as a component of daily responsibilities.
• Flexibility with your schedule; work hours will be based on business needs.
• Self-directed and highly motivated to take ownership of tasks to ensure solutions.
• Ability to work in a team selling environment.
• Must be able to perform tasks involving constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Open to working evenings, weekends, and holidays.

Skills

• Customer service
• Product knowledge
• Visual Merchandising
• Inventory control
• Team selling
• Interpersonal communication
• Technology proficiency

Location

• Cross County Center - Yonkers, NY

Work Type

• Full-time

Experience Level

• 1-2 years

Salary/Compensations

• $16.60 per hour

About the Company

• Savage X Fenty celebrates fearlessness, confidence, and inclusivity.
• The label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie.
• Rihanna approaches Savage X with the mentality to make something new and fresh that everyone can relate to and feel confident in.
• Recognized as Fast Company Most Innovative Style Company 2020.
• Emmy Nominated for Savage X Fenty Show Vol. 1 (2020) and Vol. 2 (2021).
• Named a Time100 Most Influential Company (2021).
• Winner of 3 Webby Awards for #SavageNotSorry campaign (2021).

Equal Opportunity

• Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.
• At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.
• We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.
• Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
• We encourage you to apply regardless of meeting all qualifications and/or requirements.