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About the Role

The Sales Lead will report directly to the Store Manager and play an essential role in supporting day-to-day store operations and team development. As a Full-Time Sales Lead you are responsible for supporting Store Leadership in building a fearless, confident, and inclusive team that will bring the Savage x Fenty experience! In this role, you will work closely with the Store Manager to uphold the values and culture of our organization as we establish our retail fleet presence across the country. You are passionate about creating a best-in-class employee environment while delivering an exceptional and one of a kind customer experience. As a leader in our stores, you will be integral in building a forward-thinking and innovative retail experience for both your store team and the Savage x Fenty customer.

Responsibilities

Uphold an inclusive store culture reflective of brand values, resulting in engaged associates and outstanding customer experiences.
Fulfill Manager on Duty responsibilities, including opening/closing, bank deposits, driving productivity, upholding cleanliness, and ensuring a service-focused sales floor.
Achieve KPI targets, budgets, and objectives by driving a culture of accountability for individual and overall performance.
Actively engage customers by providing knowledge on product fabrics, features, fit, and function.
Provide training and immediate feedback on the Customer Experience Playbook and performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
Inspire associates to meet/exceed individual & team performance goals in coordination with the Store Manager.
Communicate inventory and training needs to the Store Manager to enhance the overall customer experience.
Maintain store-merchandising guidelines to ensure the store is easy to shop and adds value to the customer's purchase journey.
Provide and nourish feedback to the Store Manager to continuously improve the business.
Strive for excellence by meeting and exceeding store objectives related to Performance, Productivity, Efficiency, and Quality standards.
Serve as a resource for general product knowledge to customers and team members.
Maintain personal sales and achieve sales goals.
Maintain all safety and security standards, and identify/communicate potential issues.
Support inventory controls by accurately receiving/transferring product, participating in inventory counts, and maintaining an organized back of house.
Assist with visual merchandising standards in partnership with the Store Manager.
Maintain cleanliness and organization of the store, including sales floor, stockroom, and common areas.
Perform additional duties as assigned based on business or operational needs.

Requirements

1-2 years of experience in a customer-facing role, preferably in lingerie and intimates within a high-volume retail environment.
Flexible and reliable schedule, including evenings, weekends, and holidays based on business needs.
Ability to approach ambiguity and challenges with positivity and a growth mindset.
Excellent verbal, written, and interpersonal communication skills with the ability to clearly communicate vision and purpose.
Tech-savvy or strong comfort around technology as a component of daily responsibilities.
Self-directed and highly motivated to take ownership of tasks and ensure solutions.
Ability to work in a team selling environment.
Must be 18 years of age or older.
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
May occasionally involve stooping, kneeling, crouching and climbing ladders.

Skills

Customer Engagement
Omnicart
Member Chat
Visual Merchandising
Inventory Control
Sales
Team Leadership
Communication

Location

Cross County Center - Yonkers, NY

Work Type

Full-Time

Experience Level

1-2 years

Salary/Compensations

$20.00 - $21.50 hourly

Benefits

70% employee discount on Savage Retail Brands
Paid Sick Time
Paid Time Off
401k match
Quarterly Bonus Plan
Monthly Free Outfit

About the Company

Savage X Fenty is a lingerie label that has disrupted and redefined the marketplace with its accessible price point and extensive assortment.
Founded by Rihanna, the brand aims to make people look good and feel good, celebrating fearlessness, confidence, and inclusivity.
Recognized as Fast Company Most Innovative Style Company 2020, Emmy Nominated for Savage X Fenty Show Vol. 1 (2020) and Vol. 2 (2021), Time100 Most Influential Company 2021, and winner of 3 Webby Awards for #SavageNotSorry campaign 2021.

Equal Opportunity

Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.
Savage X Inc. champions a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.
We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.
We encourage you to apply regardless of meeting all qualifications and/or requirements.