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About the Role

Savage X Fenty is seeking a Full-Time Retail Sales Lead to support daily store operations and team development. This role is crucial in fostering a fearless, confident, and inclusive team environment, delivering an exceptional customer experience, and upholding the company's values and culture.

Responsibilities

• Uphold an inclusive store culture reflective of brand values, resulting in engaged associates and outstanding customer experiences.
• Fulfill Manager on Duty responsibilities, including opening/closing, bank deposits, driving productivity, maintaining cleanliness, and ensuring a welcoming sales floor.
• Achieve KPI targets, budgets, and objectives by fostering a culture of accountability for individual and overall performance.
• Engage customers by providing knowledge on product fabrics, features, fit, and function.
• Provide training and immediate feedback on the Customer Experience Playbook and performance expectations.
• Inspire associates to meet/exceed individual and team performance goals in coordination with the Store Manager.
• Communicate inventory and training needs to the Store Manager to enhance customer experience.
• Maintain store-merchandising guidelines for ease of shopping and added customer value.
• Provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for product knowledge to customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify/communicate potential issues.
• Support inventory controls through accurate receiving/transferring, inventory counts, and maintaining an organized back of house.
• Assist with visual merchandising standards in partnership with the Store Manager.
• Maintain cleanliness and organization of the store, including sales floor, stockroom, and common areas.
• Perform additional duties as assigned based on business or operational needs.

Requirements

• 1-2 years of experience in a customer-facing role, preferably in lingerie and intimates within a high-volume retail environment.
• Flexible and reliable schedule, including evenings, weekends, and holidays.
• Ability to approach ambiguity and challenges with positivity and a growth mindset.
• Excellent verbal, written, and interpersonal communication skills.
• Tech-savvy or strong comfort around technology.
• Self-directed and highly motivated to take ownership of tasks.
• Ability to work in a team selling environment.
• Must be able to perform constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally need to stoop, kneel, crouch, and climb ladders.
• Must be 18 years of age or older.

Skills

• Customer Engagement
• Omnicart
• Member Chat
• Visual Merchandising
• Inventory Control
• Sales
• Team Leadership
• Communication
• Problem-Solving

Location

• Garden City, NY

Work Type

• Full-Time
• Onsite

Experience Level

• 1-2 years

Salary/Compensations

• $16.60 - $18.00 hourly

Benefits

• 70% employee discount on Savage Retail Brands
• Paid Sick Time
• Paid Time Off
• 401k match
• Quarterly Bonus Plan
• Monthly Free Outfit

About the Company

• Savage X Inc. is dedicated to recruiting top talent who share a drive for innovation.
• Savage X Fenty celebrates fearlessness, confidence, and inclusivity.
• The label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie.
• Rihanna approaches Savage X with the mentality to make something new and fresh that everyone can relate to and feel confident in.
• Fast Company Most Innovative Style Company 2020
• Emmy Nominated, Savage X Fenty Show Vol. 1 2020
• Emmy Nominated, Savage X Fenty Show Vol. 2 2021
• Time100 Most Influential Company 2021
• Winner of 3 Webby Awards for #SavageNotSorry campaign 2021

Equal Opportunity

• Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.
• Savage X Inc. champions a vibrant workplace culture that thrives on diversity and does not tolerate discrimination or harassment.
• We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.
• Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
• We encourage you to apply regardless of meeting all qualifications and/or requirements.