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About the Role

Greet guests warmly, assist with luggage, and provide exceptional customer service by offering information about resort services, facilities, and amenities.

Responsibilities

• Respond to guest inquiries and calls for assistance.
• Greet guests by name whenever possible.
• Deliver guest faxes, packages, and flowers.
• Organize luggage assistance for individual guests and groups.
• Provide information on the resort, resort events, and local entertainment.
• Drive various types of vehicles.
• Liaise and communicate with appropriate operational departments.
• Develop and cultivate strong working relationships with guests, ownership, and employees.
• Ensure compliance with licensing laws, health and safety regulations, and other statutory regulations.
• Perform other duties as assigned or directed.

Requirements

• Exceptional interpersonal and communications skills.
• Customer service experience.
• Ability to handle multiple tasks and projects simultaneously.
• Ability to stand for long periods.
• Ability to lift 50 pounds.
• Valid Class 5 driver's license and clean Driver's Abstract.
• Ability to exceed customer expectations through timely, effective, and service-oriented communication.
• Commitment to continually increase knowledge of products and services.
• Willingness to learn, develop, and achieve new skills.
• Live GCC’s Values: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.
• Passion for providing great experiences and memories to guests.

Skills

• Driving standard, automatic, and formula one transmission vehicles
• Interpersonal skills
• Communication skills
• Customer service

Work Type

• Full-time

Salary/Compensations

• Minimum Rate (CAD $): 18.60
• Job Rate (CAD $): 22.24
• Maximum Rate (CAD $): 22.24

About the Company

• Exposure to heat and cold, lifting, carrying, pushing, pulling, standing for long periods of time, non-traditional work hours.