Alarm Service Technician at Bay Alarm Company | United States | Rezi

Alarm Service Technician at Bay Alarm Company

Alarm Service Technician

Bay Alarm Company · United States

3 weeks ago

Alarm Service Technician

Bay Alarm Company · United States

23 days ago
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About the Role

Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems while ensuring high-quality customer service and technical excellence.

Responsibilities

  • Establish positive contact with customers
  • Investigate the cause of alarm malfunction
  • Explain service to customers
  • Service systems in a timely manner and to company standards
  • Process necessary documentation
  • Provide field direction and training to Level I Service Technicians
  • Provide on-call service as needed
  • Perform miscellaneous duties as assigned

Requirements

  • 3-5 years of alarm installation or service experience
  • Ability to program, test, inspect, and install major products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems
  • Basic knowledge of construction and electrical wiring
  • Demonstrated aptitude or ability to use hand tools
  • Good written, verbal, and interpersonal skills
  • Valid driver's license and a clean driving record
  • Ability to pass a pre-employment screening process
  • Ability to perform physical tasks including lifting up to 100 lbs, climbing, and working in confined spaces

Skills

  • Alarm system programming
  • Alarm system testing and inspection
  • Alarm system installation
  • Electrical wiring
  • Construction knowledge
  • Technical troubleshooting
  • Customer service

Location

  • California
  • Arizona
  • Washington

Work Type

  • Full-time
  • 40-hour workweek
  • Day shift
  • On-call
  • Weekend availability

Experience Level

  • 3-5 years of experience

Salary/Compensations

  • Sign on bonus up to $4,000 DOE

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • 401(k) with company match
  • Long term disability
  • Vacation, sick time, and holidays
  • Take home company vehicle with gas card or mileage reimbursement
  • Uniform, tools, and cell phone provided
  • Paid training and NICET certifications
  • Alarm system purchase plan and employee discounts
  • Flexible spending account
  • Employee assistance program
  • Education reimbursement
  • Family scholarship programs
  • Employee referral bonus program

About the Company

  • Nation's largest independently owned security company
  • Family-owned company
  • Operates 16 branch locations across California, Arizona, and Washington
  • Committed to providing expertise, technology, and personalized service

Equal Opportunity

  • Bay Alarm is an Equal Employment Opportunity (EEO) employer