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About the Role

This role supports the Director of Housekeeping by managing guest requests, room statuses, and daily operational tasks to ensure consistent, professional, and engaging service.

Responsibilities

• Consistently offers professional, engaging, and friendly service.
• Standing and walking throughout the day.
• Linen Clerk duties.
• Answering phones in a courteous, professional manner.
• Computer knowledge.
• Printing daily reports.
• Opening and closing Royal Service Tickets (guest requests and needs).
• Dispatching queue rooms, changing room statuses, and placing rooms out of order.
• Updating White Board Numbers.
• Verifying Out of Services.
• Creating Task Sheets.
• Verifying Overnight Laundry is Delivered.
• Sending Show-Room Email.
• Preparing Fairmont Fits.
• Preparing the schedule for the following day.
• Constantly updating the Housekeeping Call Log.
• Schedule reviews.
• Updating changes to the schedule as necessary based on business needs.
• Daily preparation of room attendant boards.

Requirements

• Previous experience is an asset.
• Opera knowledge and experience is required.
• Frequent standing and walking throughout shift.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs, and ramps.

Skills

• Computer knowledge
• Opera knowledge

Location

• San Francisco

Work Type

• Permanent
• Full-Time

Salary/Compensations

• $34.03 per hour

About the Company

• Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
• The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
• Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Equal Opportunity

• Fairmont is proud to be an Equal Opportunity Employer.
• EOE/M/F/D/V
• All your information will be kept confidential according to EEO guidelines.