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About the Role

To maintain the smooth operation of the Stewarding Department, maximizing labor efficiency, controlling labor costs, guaranteeing safe working conditions, and upholding the highest standards of sanitation.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance at department and operations meetings.
• Strive to continually improve guest and employee satisfaction while maintaining the operating budget.
• Manage the daily kitchen utility operations and staff, including dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating, and food running.
• Monitor the inflow and maintenance of ordered materials.
• Coordinate banquet plating and food running with the Banquet Chef.
• Enforce proper breakdown procedures for banquets, restaurants, room service, and employee cafeteria.
• Manage scheduling and payroll administration for the stewarding team.
• Participate in managing the department's controllable expenses to achieve or exceed budgeted goals.
• Ensure compliance with all Food & Beverage policies, standards, and procedures.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Conduct regular inventories of equipment, glassware, china, and silver to report shortages and maintain par levels.
• Inform and update executives, peers, and subordinates on relevant information in a timely manner.
• Supervise dish room shift operations.
• Interact with vendors and Health Department representatives as required.
• Ensure employees maintain required food handling and sanitation certifications.
• Recruit, interview, select, hire, and promote employees.
• Ensure a safe and productive operation.
• Assure compliance with Health Department standards.
• Assure compliance with the guidelines set by EHC.
• Supervise and maintain the sanitation of the kitchen, store rooms, hallways, dock, and equipment.
• Work with the Chef and Director of Event Services/Catering to anticipate equipment needs.
• Participate in employee progress and discipline procedures.
• Solicit employee feedback, utilize an "open door" policy, and review employee satisfaction results to identify and address employee problems or concerns.
• Perform and train on all stewarding duties.
• Ensure MSDS Binder is updated and compliant.
• Conduct monthly safety trainings for staff.
• Order and control inventory of all cleaning compounds.
• Participate in and support the hotel’s ESG initiatives.

Requirements

• Must have proof of eligibility to work in the United States.

Skills

• Food handling
• Sanitation
• Inventory management
• Scheduling
• Payroll administration
• Staff supervision
• Vendor relations
• Health Department compliance
• Safety training
• MSDS compliance

Location

• San Francisco

Work Type

• Full-Time
• Permanent

Salary/Compensations

• $83,000-$110,000 USD Gross Annually

About the Company

• Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
• The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
• Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
• Fairmont is proud to be an Equal Opportunity Employer.
• Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
• We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Equal Opportunity

• Fairmont is proud to be an Equal Opportunity Employer.
• EOE/M/F/D/V
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• All your information will be kept confidential according to EEO guidelines.