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About the Role

Product Management Directors are strategic thinkers and problem-solvers who lead teams to drive high-value outcomes for the organization and customers. This role involves re-imagining how people interact with money across a portfolio of products, creating experiences that simplify lives while delivering measurable business impact. You will lead from the front on culture, embrace AI, and manage complex goal setting across multiple time horizons.

Responsibilities

Define target customer experience and foster a customer-first team environment
Coach teams to leverage end-to-end customer experience insights to build product vision and strategy
Define key success metrics and measurable outcomes focused on growth levers
Prioritize work across multiple teams to maximize growth and impact
Explore domain-relevant technology to support discovery and push boundaries
Partner with technology and design teams to define destination states and shared objectives
Develop and evangelize a compelling product vision aligned with business goals
Execute strategic direction for portfolios based on business objectives, user needs, and investment appetite
Nurture a culture of risk management and regulatory awareness while balancing speed to market
Lead, coach, and develop a team of Product Managers
Lead cross-functional teams through roadmap delivery
Operate as a strategic connector across the enterprise, partnering with teams in Canada and the US
Contribute to team culture and improve product management practices through systems and methodologies
Build and maintain relationships with executives, customers, and partners

Requirements

At least 10+ years of Product Management experience
At least 7+ years of people leadership experience, specifically leading Product Managers
Experience creating and delivering customer-centric, data-driven product vision and strategy
Track record of delivering quantifiable results with significant business and customer impacts

Skills

Strategic thinking
People leadership
Data-driven decision making
Cross-functional team leadership
Risk management
Product vision and strategy
Stakeholder management
Communication and influence

Location

Toronto, Ontario, Canada

Work Type

Hybrid
3 days in the office

Experience Level

10+ years of experience
7+ years of people leadership

Education Level

Bachelor’s Degree or above in Business, Finance, Engineering or related field

Benefits

One-time Work From Home allowance
Full health coverage for spouses, domestic partners, and dependents
Up to $3000 in mental health coverage per year
Up to $5000 in tuition subsidies per year

About the Company

Capital One Canada has been on a mission for 30 years to change banking for good by making credit accessible, simple, intuitive, and rewarding.
A leading information-based technology company still founder-led by Chairman and CEO Richard Fairbank.
Focused on bringing ingenuity, simplicity, and humanity to banking.

Equal Opportunity

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.