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About the Role
The People Operations Specialist, EMEA delivers high-quality, consistent People support and operational governance across multiple countries within the EMEA region, with a focus on the German Market. This role acts as the central gatekeeper for the employee lifecycle, ensuring data accuracy, documentation standards, and operational compliance. It focuses on efficient query management, comprehensive lifecycle documentation, and seamless cross-functional workflows, working closely with the People Success Team. The Specialist acts as an operational shield, managing technical workflows so that Generalists and PSBPs can focus on strategic initiatives. This role owns the maintenance of regional document templates, ensures proper approval chains are executed, and serves as the primary operational point of contact for stakeholders such as Payroll, Legal, Security, and IT. The Specialist ensures internal processes and compliance guardrails are strictly met. This is a temporary position on an initial 6-month contract with a possibility for transition to permanent.
Responsibilities
- Act as the primary, solutions-focused point of contact for all EMEA People queries via Jira; triage and escalate complex issues to People Generalists or PBPs seamlessly.
- Draft, issue, and track all regional employee lifecycle documentation (contracts, addenda, reference letters, terminations) with 100% accuracy and strict audit readiness.
- Own the end-to-end data integrity in Workday across the full employee lifecycle (onboarding, job changes, offboarding) and manage contingent worker administration and background checks.
- Enforce strict guardrails across HR workflows, ensuring all necessary cross-functional stakeholder approvals (Finance, Comp, Legal) are systematically secured before processing system changes.
- Act as the primary operational pipeline to Payroll, IT, Legal, and Security, shielding Generalists and PBPs from routine administrative ticket-handling.
- Identify recurring query trends or data gaps to optimize internal knowledge bases, updating policies and processes to elevate the overall employee experience.
Requirements
- 3–5 years of experience in HR Operations, People Coordination, or a similar shared-services role, ideally within a fast-paced, high-growth tech or multinational environment.
- Full professional fluency in both English and German (written and spoken) is required.
- A strong, foundational understanding of German labor law and regional HR compliance compliance standards.
- A compliance-driven mindset with a sharp attention to detail, a commitment to procedural governance, and a track record of delivering 100% accurate documentation.
- Exceptional communication skills with a personalized, solutions-oriented approach to supporting employees.
- A reliable self-starter who exercises strong judgment—knowing when to act independently to resolve routine queries and when to escalate complex issues.
Skills
- Workday proficiency
- Ticketing systems (e.g., Jira)
Location
- EMEA
Work Type
- Temporary
- Contract
Experience Level
- 3-5 years
Education Level
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Equivalent practical experience with a strong track record in regional HR administration