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About the Role

Peloton seeks an organized, analytical, and creative-thinking Sales Operations and Training Program Manager to support our AU team. This role will deeply understand the businesses they support and execute initiatives that enable growth and overcome barriers to operational excellence, while managing day-to-day sales operations. The Program Manager will partner cross-functionally with global teams and external partners, ensuring contractual obligations and standards of excellence are met.

Responsibilities

Execute day-to-day management of Peloton sales operations in Australia, including partner onboarding, activation support, external vendor management and compliance, asset deployment, and budget management.
Identify and recommend retail activation opportunities, project manage physical retail activations, and manage sales components of marketing and retail activations.
Identify and implement strategies to streamline processes, reduce inefficiencies, and improve operational efficiency.
Develop and implement Sales Policies and Procedures (SOPs, documentation) as required.
Review business reports and participate in regular business reviews with international sales leadership to understand the business and identify opportunities for sales operational excellence.
Act as a point person for operational questions, issues, and ideation.
Collaborate cross-functionally to lead new sales programs or process rollouts and execute sales operations requirements.
Assess program risks and provide options for mitigation.
Utilize project management tools to remain organized and communicate program updates to stakeholders regularly.
Deliver best-in-class sales training for 3P partner sales teams and support training and sales capabilities of 3P at store level.
Partner with Operations team and 3rd party auditing partners to ensure inventory in the field is in excellent working condition and complies with brand standards.
Partner with Supply Chain leadership to develop operational standards for managing purchase orders, shipping, and logistics.
Ensure customers' orders are placed on time, reflected in systems, and delivered according to business requirements.
Analyze operational data from a Sales Operations lens to identify trends, track performance, and generate reports monthly and quarterly.
Effectively communicate with cross-functional teams and stakeholders, both internally and externally, building strong relationships and fostering collaboration.

Requirements

Demonstrable relevant operational work experience in a B2C and/or B2B sales environment, preferably supporting global teams.
Self-motivated and driven individual who thrives in a fast-paced, dynamic environment.
Ability to manage multiple projects simultaneously and meet deadlines.
Ability to work well with stakeholders and small, agile teams.
Experience developing & managing budgets.
Highly organized and thorough work ethic.
Understanding of Peloton’s company vision and brand image with the ability to communicate it effectively and with enthusiasm.
Excellent written and editing skills.
Ability to travel as needed.

Skills

Salesforce
CRM platforms
Customer success platforms
Looker
Project management tools

Location

Australia

Work Type

Hybrid

Experience Level

Relevant operational work experience in a B2C and/or B2B sales environment

Education Level

Bachelor's degree preferred

About the Company

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey.
At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content.
Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria.
For more information, visit www.onepeloton.com.

Equal Opportunity

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law.
This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications.
To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process.
In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system.
We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training.
Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process.
All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes.
Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location.
Peloton is not responsible for any agency fees related to unsolicited resumes.