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About the Role

The Preservation and Safety (P&S) Officer is responsible for protecting employees and visitors, preserving art, and maintaining the museum's facilities. This role serves as a public face of the museum, providing exceptional hospitality and creating positive visitor experiences.

Responsibilities

• Detect and deter loss and damage by enforcing museum policies and code of conduct.
• Document incidents by recording observations and submitting reports to supervisors.
• Investigate and report accidents, incidents, suspicious activities, and safety hazards to the Security Operations Center (SOC).
• Act as first responder to alarms, medical emergencies, and other incidents.
• Perform post orders, conduct interior and exterior patrols, and enforce access control policies.
• Serve as a point of contact for employees and visitors, interacting positively and welcomingly.
• Stay informed about museum events, programming, collection, and exhibitions.
• Utilize email, apps, and museum software.
• Maintain a neat and professional appearance, wearing the required department uniform.
• Demonstrate self-motivation and attention to detail.
• Complete daily tasks professionally and collaboratively.
• Learn new skills and information, including attending tours of new exhibitions.
• Be consistent and punctual, attending shift briefings, meetings, and trainings.
• Perform other duties as assigned.

Requirements

• NYS Security Guard License required (valid for at least 6 months after hire date).
• High school diploma or equivalent.
• 18 years of age or older.
• Reliable primary and alternative transportation.
• Knowledge of basic security, fire inspection, and emergency evacuation procedures.
• Knowledge of museum operations and procedures or experience in protecting cultural properties, schools, museums, libraries, or hospitality venues.
• Strong written, verbal, and oral communication skills; use of email required.
• Strong interpersonal skills; ability to interact with cultural sensitivity.
• Ability to stand or walk for long periods of time with or without reasonable accommodations.
• Ability to follow detailed instructions and manage multiple tasks simultaneously.
• High level of personal accountability, reliability, and integrity.

Skills

• Observation
• Policy enforcement
• Report writing
• Incident investigation
• First response
• Access control
• Customer service
• Communication (written, verbal, oral)
• Interpersonal skills
• Cultural sensitivity
• Attention to detail
• Teamwork
• Adaptability
• Punctuality

Location

• Buffalo, NY 14222

Work Type

• Part Time

Experience Level

• Experienced

Education Level

• High School

Salary/Compensations

• $18.00 - $20.00 Hourly