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About the Role

The Medical Assistant plays a pivotal role in delivering a seamless and personalized care experience. Working directly under the supervision of a physician, you will be responsible for collecting, documenting, and communicating accurate patient information, assisting in care delivery, supporting diagnostics, and ensuring regulatory and organizational compliance. You will also coordinate patient requests, manage lab processes, and help ensure that every interaction reflects the highest standard of service.

Responsibilities

Maintain and manage clinical documentation within the electronic health record (EHR)
Assist the physician in implementing individualized care plans
Create and manage supplement orders through online dispensaries
Obtain insurance pre-authorizations when necessary
Process prescription requests and conduct medication reconciliation
Collect and review diagnostic test results from lab portals
Provide patient instructions as directed by the physician

Requirements

Proficient in medical terminology and diagnostic workflows
HIPAA compliance certified
Experienced with EHR systems and laboratory diagnostic portals
Exceptional attention to detail and ability to manage multiple priorities under pressure
Skilled in time management and meeting tight deadlines
Ability to handle sensitive information with discretion and sound judgment
Excellent verbal and written communication skills
Strong interpersonal skills and ability to work collaboratively in a team environment
A commitment to providing outstanding customer service and personalized care

Experience Level

Minimum of 2 years of clinical experience in a physician’s office or ambulatory care setting

Education Level

Certified Clinical Medical Assistant (CCMA) or Registered Medical Assistant (RMA) (preferred)

Benefits

Fountain Health Insurance, which includes proactive health services from Fountain Life

About the Company

At Fountain Life, we are on a mission to make 100 the new 60 by providing data-driven, personalized, and preventative healthcare. Founded by visionaries including Dr. Robert Hariri, Tony Robbins, and Dr. Peter Diamandis, we use cutting-edge biotechnology, advanced diagnostics, AI, and therapeutics to empower people to take control of their health.