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About the Role

The Impact Director is responsible for the overall management of day-to-day programmatic operations, ensuring City Year’s mission and service excellence through the Whole School Whole Child service model. This involves managing and developing Impact Managers and corps members, cultivating school partnerships, and fostering an impactful corps experience. The role supervises Impact Managers, oversees program members, ensures strong service impact, creates opportunities for volunteer engagement, and supports member development.

Responsibilities

• Manage day-to-day programmatic operations.
• Ensure achievement of City Year’s mission and overall service excellence.
• Implement the Whole School Whole Child service model.
• Manage and develop Impact Managers and corps members.
• Build and cultivate strong school partnerships.
• Develop a group of committed, idealistic leaders and school practitioners.
• Ensure completion of transformational physical service days and volunteer engagement.
• Ensure an impactful and inspirational corps experience and corps member development.
• Supervise Impact Managers.
• Oversee members in the program.
• Ensure strong service impact.
• Create opportunities for engaging outside volunteers/visitors.
• Support overall efforts of City Year’s mission statement.
• Manage Impact Department strategy, school district management, data access and district agreements, evaluation, Impact Department budget, and corps Volunteer experience.
• Manage overall aspects of school district partnerships in collaboration with the Executive Director.
• Ensure high quality, detail, and measurable impact with students off-track from high school graduation.
• Work with site leadership and school partners to identify and communicate City Year Buffalo’s long-term impact strategy.
• Identify potential new schools, develop education partnerships, and build sustainable district relationships.
• Maintain routine communication with key stakeholders in the schools and Impact Managers.
• Ensure alignment of service message and implementation with Impact Managers.
• Manage the Impact Department budget, including approving requests, managing spending strategy, and coordinating with operations to track spending.
• Guide, motivate, and manage staff in a collaborative and community-minded environment.
• Advance the execution of the service model under the leadership of the Executive Director.
• Understand the current education environment in the City of Buffalo & City Year Buffalo’s partner schools.
• Work closely with local City Year Partners point person(s) to ensure goals are met and staff feel informed and invested.
• Identify and engage staff within partner schools to educate them about City Year Buffalo’s service and support.
• Attend external meetings, join community groups, and track media on education topics.
• Communicate findings to the site’s leadership team regarding new developments affecting the education vision and service.
• Lead the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation.
• Participate in school observations, obtain feedback from Student Success Coaches, staff Volunteers, and school partners.
• Review best practices from City Year and education experts.
• Review City Year data.
• Target areas of strength and improvement for colleagues or additional training and resources.
• Participate in conference calls, respond to emails, and complete other tasks as necessary within the City Year national network.
• Potentially lead on select network initiatives.

Requirements

• Active City Year Staff members must login to Workday to apply internally.
• Must be able to manage and develop Impact Managers and corps members.
• Must be able to build and cultivate strong school partnerships.
• Must be able to ensure completion of transformational physical service days and volunteer engagement.
• Must be able to ensure an impactful and inspirational corps experience and corps member development.
• Must be able to supervise Impact Managers.
• Must be able to oversee members in the program.
• Must be able to ensure strong service impact.
• Must be able to create opportunities for engaging outside volunteers/visitors.
• Must be able to support overall efforts of City Year’s mission statement.
• Must be able to manage Impact Department strategy, school district management, data access and district agreements, evaluation, Impact Department budget, and corps Volunteer experience.
• Must be able to manage overall aspects of school district partnerships in collaboration with the Executive Director.
• Must be able to ensure high quality, detail, and measurable impact with students off-track from high school graduation.
• Must be able to work with site leadership and school partners to identify and communicate City Year Buffalo’s long-term impact strategy.
• Must be able to identify potential new schools, develop education partnerships, and build sustainable district relationships.
• Must be able to maintain routine communication with key stakeholders in the schools and Impact Managers.
• Must be able to ensure alignment of service message and implementation with Impact Managers.
• Must be able to manage the Impact Department budget, including approving requests, managing spending strategy, and coordinating with operations to track spending.
• Must be able to guide, motivate, and manage staff in a collaborative and community-minded environment.
• Must be able to advance the execution of the service model under the leadership of the Executive Director.
• Must be able to understand the current education environment in the City of Buffalo & City Year Buffalo’s partner schools.
• Must be able to work closely with local City Year Partners point person(s) to ensure goals are met and staff feel informed and invested.
• Must be able to identify and engage staff within partner schools to educate them about City Year Buffalo’s service and support.
• Must be able to attend external meetings, join community groups, and track media on education topics.
• Must be able to communicate findings to the site’s leadership team regarding new developments affecting the education vision and service.
• Must be able to lead the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation.
• Must be able to participate in school observations, obtain feedback from Student Success Coaches, staff Volunteers, and school partners.
• Must be able to review best practices from City Year and education experts.
• Must be able to review City Year data.
• Must be able to target areas of strength and improvement for colleagues or additional training and resources.
• Must be able to participate in conference calls, respond to emails, and complete other tasks as necessary within the City Year national network.
• May be asked to lead on select network initiatives.

Skills

• Programmatic operations management
• Service excellence
• Whole School Whole Child service model implementation
• Impact Manager and corps member management
• School partnership cultivation
• Leadership development
• Volunteer engagement
• Budget management
• Data analysis
• Stakeholder communication
• Strategic planning
• Product development
• Content management
• Collaboration
• Motivation
• Education environment understanding
• Network participation

Location

• Hybrid On-Site/Remote

Work Type

• Hybrid
• On-Site/Remote

Experience Level

• Director level

Benefits

• Vacation
• Sick days
• Organization holidays
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Accidental death and dismemberment coverage
• Disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)

About the Company

• City Year’s dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service.
• Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school.
• Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career.
• City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C.
• City Year also has international affiliates in the U.K. and South Africa.
• A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy.
• City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and among the most trustworthy nonprofits in America.
• At City Year, we sometimes say we work not only “at” City Year, but also “on” City Year, recognizing that the organization, like our world, is constantly evolving and changing.
• Two things that have never changed: our steadfast belief in the power of young people to change our world for the better; and our aspiration to create positive school and work environments where everyone feels a sense of connection, is supported to do their best work, and is able to learn, contribute, lead and create to their fullest potential.

Equal Opportunity

• City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply.
• As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.