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About the Role

The Welfare Administrator is responsible for maintaining member benefit entitlements under specific benefit plan Trust Funds, ensuring accuracy of employer contribution reports, and managing collection efforts for outstanding payments.

Responsibilities

• Learn and understand applicable Collective Agreements.
• Receive and verify employer contribution reports daily to ensure accurate payment matching.
• Balance and audit reports, confirming hours, rates, calculations, and additional information.
• Process company adjustments on the system.
• Perform detailed analysis of employer reporting to ensure accuracy.
• Generate and analyze reports to identify and reconcile company imbalances or irregularities.
• Follow the BPA delinquency guide for companies with outstanding balances.
• Respond to inquiries from Union representatives, companies, and members regarding eligibility, vacation pay, and other issues.
• Assist union representatives with inquiries regarding company and member reports.
• Request and distribute cheques from the Accounting Department at month-end.
• Assist employers in completing documentation and reports for submission to BPA.
• Process disability applications and confirm proof of disability.
• Enter WSIB credits for all plans monthly.
• Balance deposit slips on a monthly basis.
• Administer vacation pay garnishments and early releases.
• Run various monthly queries to assist in monthly reporting.

Requirements

• Knowledgeable on relevant Collective Agreement and associated benefit plan.
• Knowledge of the BPA Delinquency Guide, and ability to apply guidelines to day-to-day work.
• Ability to closely analyze and focus on detailed reporting and investigate discrepancies.
• Ability to organize and prioritize workload.
• Ability to multi-task, work under pressure, and meet deadlines.
• PC proficient with strong knowledge of Microsoft Office: Excel, Word and Outlook.
• Good mathematical ability and basic knowledge of accounting principles.
• Ability to learn complexities of group benefit packages.
• Excellent verbal and written communication skills.
• Cooperative team player with strong interpersonal skills.
• Exceptional customer service skills.

Skills

• Microsoft Office (Excel, Word, Outlook)
• Mathematical ability
• Accounting principles
• Group benefit packages
• Verbal communication
• Written communication
• Interpersonal skills
• Customer service

Location

• Local communities

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• $48,500 - $54,236.63 annually

Benefits

• Extended health care and dental benefits
• Retirement savings plan with company contributions
• Suite of Health & Wellness offerings
• Mental Health programs and support
• Assistance for the completion of industry designations
• Comprehensive group benefits plan
• Generous retirement savings plan

About the Company

• BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958.
• BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
• We know that it's the vast expertise and commitment of our teams in People Corporation and our Partner Firms that have put us where we are today.
• We value our employees and provide competitive salaries, a comprehensive group benefits plan, and a generous retirement savings plan.
• And we're in it for the long haul - once you join us, we want you to thrive.
• If you want to make a difference in the lives of customers, if you take pride in a job well done, and if you like to have fun, talk to us.
• To learn more about our Partner Firms, please click on the link below. https://www.peoplecorporation.com/en-ca/about-us/our-partner-firms

Equal Opportunity

• Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to.
• We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
• If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
• For more information on Accessibility at People Corporation, visit our link https://www.peoplecorporation.com/en-ca/accessibility-statement.