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About the Role
The Employment Consultant is responsible for providing integrated employment services for clients, working collaboratively with project teams, other ACCES employees, and community partners.
Responsibilities
- Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling, and referrals.
- Facilitate workshops to prepare clients for marketing themselves to employers and for finding and maintaining employment.
- Develop and maintain positive relationships with community organizations and partners for appropriate referrals.
- Maintain an active caseload, including all file management responsibilities.
- Advocate on behalf of clients for support in employment, skills training, social assistance, and equitable access to services.
- Meet monthly statistical requirements and maintain effective information tracking systems.
- Conduct needs assessments and career testing in individual and/or group settings.
- Provide professional support to clients using ACCES resource services.
- Develop relationships with employers to market ACCES services and clients, and to place clients in jobs.
- Participate as an equal member of an employment consulting team.
- Perform other duties as assigned.
Requirements
- A post-secondary education in Career and Work Counseling, Social Services, Adult Education, or a related field and/or 5 years related work experience.
- Experience supporting job seekers facing complex barriers, including persons with disabilities (PWDs), newcomers, and other individuals from diverse and underrepresented groups is strongly preferred.
- Experience with Integrated Employment Services (IES) is preferred.
- Prior experience with Employment Ontario programs is considered an asset.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies, and employers.
- Thorough knowledge of job search and career development, including labor market trends and resources.
- Demonstrated ability to conduct outreach and marketing of clients and services to employers.
- Experience in case and file management is required.
- Excellent presentation and facilitation skills.
- Proficient in MS Office.
- Experience using online platforms and database management systems such as Salesforce, EOIS-CaMS, and CaseFLO.
- Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
- Fluency in a second language will be considered an asset.
- Flexibility to work occasional evenings and weekend hours.
Skills
- Culturally sensitive employment services
- Intake and assessment
- One-to-one and group employment counseling
- Referrals
- Workshop facilitation
- Relationship building with community organizations and partners
- Caseload management
- File management
- Client advocacy
- Needs assessment
- Career testing
- Employer outreach and marketing
- Presentation skills
- Facilitation skills
- MS Office proficiency
- Online platform usage
- Database management (Salesforce, EOIS-CaMS, CaseFLO)
- Online facilitation (Zoom, MS Teams, Webex)
- Second language fluency
- Interpersonal skills
- Self-management skills
- Communication skills (verbal and written)
Location
- Scarborough
Work Type
- 1-year contract with opportunity for extension
- Hybrid work schedule (in office and from home)
- Unionized
Experience Level
- 5 years related work experience
Education Level
- Post-secondary education in Career and Work Counseling, Social Services, Adult Education, or a related field
Salary/Compensations
- $59,658.42 per annum (as per Union salary grid), prorated to contract duration
Benefits
- Excellent benefits package
- RRSP matching program
- Employee & Family Assistance Program
About the Company
- ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada.
- ACCES helps more than 56,000 job seekers each year at seven locations in the GTA.
- As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience.
- We provide customized job search programs that meet the unique needs of our jobseekers.
- Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.
- We are looking for skilled talent who thrives in a flexible and innovative environment.
Equal Opportunity
- ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes.
- We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.
- Equity, Diversity, and Inclusion are central to our mission, values, and operations.
- We foster an inclusive workplace where every employee feels a sense of belonging.
- Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada.
- We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients.
- Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.
- ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments.
- Please advise our HR representative or hiring manager of any accommodation measures that are required.
- Information received relating to accommodation measures will be addressed confidentially.