Operations Manager- Clinic Setting at Action Behavior Centers | Austin, USA | Rezi

Operations Manager- Clinic Setting at Action Behavior Centers

Operations Manager- Clinic Setting

Action Behavior Centers · Austin, USA

3 weeks ago

Operations Manager- Clinic Setting

Action Behavior Centers · Austin, USA

22 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Lead the overall operations of an ABC Facility, cultivating a supportive work environment, demonstrating commitment to families, and overseeing financial, safety, and compliance. The goal is to transform the lives of children with autism and the clinicians who support them.

Responsibilities

  • Monthly tracking of KPIs, Clinic Budgets and Team Performance.
  • Establish strong connections with families, providing education and guidance throughout the onboarding journey.
  • Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence.
  • Conduct Performance Evaluation, Corrective Actions and Development Plans.
  • Plan Monthly & Quarterly Team Events and Celebrations!
  • Partner with Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality.

Requirements

  • At least 6 years of people management experience leading a large team of professionals across multiple sites and /or district management.
  • Bachelors or Masters degree preferred or considerable people management experience required.
  • High EQ - we work with kids with developmental delays and their families.
  • Strong and professional communication style among Department Leaders.
  • An Impact Player who will give an amazing experience to all teammates & families!
  • Ability to sit, stand, and walk and assume a variety of positions (i.e. bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, reaching at or above shoulder level, and reaching overhead.)
  • Ability to lift or move up to 50 pounds
  • Ability to maintain near and far visual acuity
  • Must be able to be physically present at assigned job location
  • Ability to properly wear necessary PPE
  • Ability to hear, understand, and distinguish speech or other sounds
  • Exposure to moderate-to-loud level of noise on a frequent bases
  • Ability to make independent decisions and evaluate consequence
  • Ability to safely and successfully perform the essential functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standard.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Skills

  • People management
  • Team leadership
  • Financial oversight
  • Safety oversight
  • Compliance oversight
  • Communication

Location

  • Texas
  • Arizona
  • Colorado
  • Illinois
  • North Carolina
  • Minnesota

Work Type

  • Onsite

Experience Level

  • 6+ years of people management experience

Education Level

  • Bachelors or Masters degree preferred

Salary/Compensations

  • $65,000-$85,000 per year
  • Potential bonus of up to $18,000 monthly & quarterly

Benefits

  • Clear career growth pathways
  • Professional development opportunities (Badge Up Program, Regional Workshops, Annual Leadership Summit, Initial Training Cohorts)
  • 10 Days of PTO
  • 10 Paid Holidays
  • 2 Flex Days
  • Additional PTO with Tenure
  • Student Loan Repayment Employer Contributions
  • Maternity/Paternity Award of up to $3,000
  • FSA Options for Childcare
  • Door Dash Pass
  • Team Happy Hours
  • Regional Night of Honors
  • Up to $600 Student Loan Repayment Options
  • Tuition Discounts
  • 90% Health Insurance Coverage
  • 401k Retirement Plans with 2% Company Matching with 100% Vesting

About the Company

  • ABC empowers children with autism to achieve their full potential using a strengths-based approach.
  • Industry leading Net Promoter Score of 97 from families.
  • Largest and leading provider of Applied Behavior Analysis (ABA) for pediatric patients with autism.
  • Employs over 1,000 board certified behavior analysts (BCBAs), 7,000 para-professionals (BTs and RBTs), and a support team of psychologists, assessment specialists and operations professionals.

Equal Opportunity

  • ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA).
  • We are committed to creating an inclusive environment for all employees.