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About the Role

The Marketing Coordinator plays a critical role in coordinating projects across the organization, with a primary focus on supporting the Marketing team. This position manages multiple, concurrent projects in a fast-paced, deadline-driven and revenue-focused environment, ensuring work is executed efficiently and on schedule. Success in this role requires exceptional organizational skills, flexibility, adaptability, attention to detail and a process improvement mindset. In addition to project coordination, the Marketing Coordinator supports marketing product leads in the execution of integrated marketing campaigns that drive ticket revenue, audience growth and customer engagement. As a member of a highly collaborative team, this role offers hands-on experience across a wide range of marketing disciplines, making it an excellent opportunity for someone looking to build a well-rounded marketing career in a dynamic, mission-driven organization.

Responsibilities

Coordinate, schedule and track multiple communication projects simultaneously.
Identify opportunities to adjust and revise work processes to increase efficiency.
Serve as primary administrator of project management system (Basecamp); open and close all job orders; coordinate all creative pick-up and kick-off meetings.
Document job details and requests that are introduced and discussed in team meetings.
Proactively communicate potential problems to project teams and provide proposed solutions.
Proactively communicate any changes and updates to projects as they occur.
Create production calendars to effectively track jobs.
Coordinate printing, signs-off on approval proofs as necessary, verifies print quantities and ensures timely delivery of all materials.
Ensure all printed and produced collateral are delivered to correct locations and departments.
Coordinate material distribution and maintain brochure racks in partnership with Audience Services team.
Coordinate delivery of material requests from external partners.
Oversee material storage and tracks inventory.
Coordinate and maintain lobby and venue signage needs, overseeing production and installation of signage.
Coordinate marketing digital signage for Orchestra Hall.
Coordinate production and distribution of promotional items and signage for off-site community outreach events.
Support and implement subscription and single-ticket campaign tactics in alignment with revenue goals and marketing strategy.
Support grassroots marketing initiatives and identify opportunities to grow ticket sales.
Coordinate cross-promotional partnerships to expand brand visibility and audience reach.
Create, manage and track all promo codes in collaboration with marketing leads and TSD staff.
Create and pull targeted lists from Tessitura for marketing campaigns as needed.
Create purchase orders in Concur for marketing department projects as assigned.
Ensure that postage account balance is funded for projects as needed; routes monthly usage report to managers for approval.
Provide back-up support to senior website manager and email marketing specialist as needed.
Provide administrative support as needed to Director of Marketing.
Staff concerts and events as needed.

Requirements

Bachelor’s Degree in marketing/communications or related field, or the equivalent amount of training and hands-on experience sufficient to perform the essential functions of the position
2-4 years marketing/communications/performing arts experience which includes a minimum of 1 year in a similar administrative or project coordinator role
Demonstrated ability to manage multiple projects simultaneously in a deadline-driven environment
Strong written and verbal communication skills with the ability to effectively present ideas and deliverables to internal stakeholders, external suppliers, vendors or other entities
Ability to collaborate with others to identify and solve issues or make proactive recommendations and lead through influence
Demonstrated enthusiasm for advancing the mission and values of the Minnesota Orchestra
Previous experience working with Basecamp or other project management software/platforms
Working knowledge of Tessitura or other CRM/ticketing systems
Intermediate knowledge of MS Office suite, especially Outlook, Word PowerPoint

Skills

Project coordination
Marketing operations
Organizational skills
Flexibility
Adaptability
Attention to detail
Process improvement
Marketing campaign execution
Communication skills
Collaboration
Problem-solving
MS Office Suite (Outlook, Word, PowerPoint)
Basecamp
Tessitura

Location

Minneapolis, MN

Work Type

Hybrid
Full-time

Experience Level

2-4 years experience
1 year in a similar administrative or project coordinator role

Education Level

Bachelor’s Degree in marketing/communications or related field
Equivalent training and hands-on experience

Salary/Compensations

$48,000 to $52,000 annually
$23.08/hr to $25.00/hr

Benefits

Medical (PPO and HDP) and dental plans with generous employer contributions
Health Savings Account (HSA) with generous employer contributions
Vision Plans
Flexible Spending Account (FSA)
Employee Assistance Program
Life and AD&D
Short- and Long-Term Disability
Generous PTO accrual
Generous sick leave accrual
Paid Volunteering Time Off
13 organizational holidays
401(k) Plan with two ways to earn organizational contributions
MetroPass
Parking Garage Discounts
Complimentary and Discounted Tickets

About the Company

The Minnesota Orchestra is a Grammy Award-winning orchestra known for acclaimed performances in Minnesota and around the world, a storied history of recordings and radio broadcasts, innovative educational engagement programs and a commitment to new orchestral music.
Founded by Emil Oberhoffer in 1903 as the Minneapolis Symphony Orchestra, the organization was the eighth major orchestra established in the United States.
In 1911, it began a series of children's concerts under the sponsorship of the Young People's Symphony Concert Association (YPSCA), which continues to this day.
Early in the 1920s, the orchestra was one of the first to be heard on recordings and on the radio, playing a nationally broadcast concert with guest conductor Bruno Walter in 1923.
In 1968, the orchestra changed its name to the Minnesota Orchestra (or Minnesota Orchestral Association).
Today the Orchestra performs a wide variety of music including nearly 175 concerts in a typical year, primarily at Orchestra Hall in downtown Minneapolis, the organization’s home since 1974.
The Orchestra is led by Music Director Thomas Søndergård and has historically toured regularly throughout Minnesota, nationally and abroad.
The Minnesota Orchestra has an annual budget of $42.6M and ended FY2024 with net assets of $185.5M.
The organization employs over 150 FT employees and over 100 PT staff and is supported and governed by an 80+ member Board of Directors.
In 2024-25, 237,875 guests attended in-person concerts; with audio streaming, digital concerts, TV and radio broadcasts included that number reached more than 2.5 million people.
Minnesota Orchestra Values: We believe every employee is essential to the success of the organization and critical to accomplishing our mission to enrich, inspire and serve our community.
Our working relationships are based on respect for each other as individuals, confidence in one another, and a genuine desire to actively listen and collaborate with each other.
We are committed to building a diverse and inclusive organization that honors and reflects the community we serve, welcomes, and instills diversity across our organization, and nurtures an equitable and inclusive culture.

Equal Opportunity

The Minnesota Orchestral Association is an equal opportunity employer and complies with all applicable discrimination laws.
We recruit, hire, train and promote all persons without regard to race, color, sex, religion, national origin, sexual orientation, age, disability, creed, status with regard to public assistance or any other non-job related characteristic.