Sales Support Specialist at DREXEL BUILDING SUPPLY INC | Berlin, WI | Rezi

Sales Support Specialist at DREXEL BUILDING SUPPLY INC

Sales Support Specialist

DREXEL BUILDING SUPPLY INC · Berlin, WI

3 weeks ago

Sales Support Specialist

DREXEL BUILDING SUPPLY INC · Berlin, WI

23 days ago
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About the Role

As the Command Center Master, your mission is to drive administrative, quoting, and sales support excellence by working side-by-side with our sales and operations teams. You will foster a positive people & culture environment where hard work is recognized, and operational bottlenecks are actively heard and resolved. You serve as the critical final check that keeps local builders on schedule with products they are proud to stand behind. You will passionately protect our margins and prevent profit leakage, directly fueling our profit-sharing program and growing our ESOP for the entire team.

Responsibilities

  • Drive administrative, quoting, and sales support excellence.
  • Foster a positive people & culture environment.
  • Resolve operational bottlenecks.
  • Ensure every builder start packet is printed perfectly.
  • Ensure quotes are locked accurately.
  • Ensure change orders are handled swiftly.
  • Protect margins and prevent profit leakage.
  • Lead and participate in the daily huddle.
  • Communicate project updates.
  • Navigate material overages/shortages.
  • Assign tasks that keep jobs moving forward.
  • Create jobs, update pricing, and lock in quotes using POS systems, software, and spreadsheets.
  • Print and prepare floor plans, i-joist layouts, and truss layouts.
  • Schedule material deliveries and returns.
  • Reduce administrative friction, eliminate data errors, and minimize communication gaps.

Requirements

  • Ability to move with speed while maintaining total accuracy.
  • Skilled operator of POS systems, software, and spreadsheets.
  • Understanding of how a project packet should be built for maximum field efficiency.

Skills

  • Administrative support
  • Quoting
  • Sales support
  • Communication
  • POS systems
  • Spreadsheet software
  • Logistics coordination
  • Data entry
  • Problem-solving

Location

  • Wisconsin

Work Type

  • Full-time

Experience Level

  • Not specified

Education Level

  • Not specified

Benefits

  • ESOP Shares
  • Profit Sharing
  • 401k
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Fitness Reimbursements
  • Employee Assistance Program (EAP)
  • Immediate Paid Time Off (Holiday and Vacation)
  • Scholarship Program
  • Annual Charity Match
  • Birthday PTO
  • Product Discounts

About the Company

  • Drexel is Team Member-owned and community-driven.
  • Has six retail hubs and three manufacturing plants across Wisconsin.
  • Has been a Top Workplace every year since 2011.
  • Hires for heart and trains for skill.