About the Role
The On-Call Phlebotomist is responsible for safe, daily laboratory operations including setup and performing high-volume phlebotomy, specimen procurement and transfer, and results reporting, as well as performing non-clinical lab duties. This role also performs routine quality assurance reviews, as well as other CLIA-waived and moderate complexity testing. The Phlebotomist ensures a positive patient experience through strong customer service and is a critical member of the patient care team.
Responsibilities
- Ensures proper preparation of lab procedures and safe collection of specimens.
- Performs blood collection in a safe and efficient manner.
- Performs routine maintenance and sanitation of storage areas, trays, centrifuges, refrigerators, freezers, and collection areas.
- Demonstrates current knowledge of test terminology ordered in the laboratory.
- Notifies patients of laboratory results in a timely manner.
- Follows the California Business and Professional Code Section 1246 and the California Code of Regulation 1034.
- Completes all necessary paperwork for adequate specimens and test orders in a timely manner.
- Proactively checks all lab orders in EHR and population health registry to ensure all specimens are obtained in one (1) lab visit whenever possible.
- Communicates with internal and external Laboratory partners.
- Ensures proper and timely check-in of Laboratory patients.
- Trains other staff in Laboratory check-in procedure.
- Conducts routine supply inventory check and ordering.
- Routinely maintains the Phlebotomist Manual and reviews Laboratory policies & procedures.
- Conducts routine schedule maintenance of Laboratory schedule.
- Conducts quality assurance reviews.
- Identifies areas of improvement, and follows up with Lead Phlebotomist.
- Participates in quality improvement projects, as necessary.
- Performs other duties as assigned by Supervisor.
Requirements
- High School Diploma or GED and completion of an accredited phlebotomy training program.
- Certified Phlebotomy Technician 1 (CPT-1) Certificate.
- One year of phlebotomy experience.
- Bilingual in English and Spanish.
- BLS and CPR Certification.
- Proficiency in Microsoft Office applications: Outlook, Word, Excel, and web browsers.
- Experience navigating an Electronic Health Record System.
- Proficiency with laboratory equipment.
- Must meet specific immunization standards, including documentation of current immunizations (Varicella, TDAP, COVID-19, MMR, Hepatitis B) and TB test results valid within the last two (2) years.
Skills
- Multi-tasking
- Prioritization
- Meeting deadlines
- Independent thinking
- Sound business judgment
- Organization
- Detail-oriented
- Confidentiality
- Effective communication
- Tactfulness under pressure
- Professional demeanor
- Problem escalation
- Exceptional customer service
- Positive representation of MNHC
- Personal integrity
- Adherence to safety policies
- Use of personal protective equipment
- Prompt reporting of safety issues
- Teamwork
- Process improvement suggestions
Location
- San Francisco
Work Type
- On-Call
- Non-Exempt
Experience Level
- One year of phlebotomy experience
Education Level
- High School Diploma or GED
- Completion of an accredited phlebotomy training program
- Certified Phlebotomy Technician 1 (CPT-1) Certificate
Salary/Compensations
- $24.81 per hour
About the Company
- Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.
- The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services.
- We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.
Equal Opportunity
- Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce.
- We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
