Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Tenant Services Coordinator provides direct care services and referrals to single, near-elderly, adult households at the 315 West 94th Affordable Housing Services Program. This role works with the Assistant Site Director to promote continued stable living for households on their caseload.

Responsibilities

• Coordinate day-to-day on-site services for approximately 20-25 households, ensuring services align with RiseBoro’s mission.
• Complete needs assessments and develop tenant-centered support plans, reviewing and documenting progress.
• Provide case management, assistance, and advocacy, including referrals to community services.
• Ensure tenants maintain housing subsidies and benefits.
• Assist tenants in obtaining and maintaining government benefits through advocacy.
• Facilitate tenant engagement through educational workshops and social activities.
• Educate residents on available on-site services and community resources.
• Prepare and maintain up-to-date records and resident files, including personal information, eligibility, services provided, and correspondence.
• Conduct monitoring services through visits and telephone calls, and periodic inspections with property management.
• Collaborate with community partners to ensure residents can age in place, coordinating home care and discharge planning.
• Communicate with property management and maintenance staff regarding resident issues and incidents.
• Participate in case conferences and coordinate with program staff for tenant and programmatic success.
• Monitor recreational activities such as art, yoga, and gardening sessions.
• Additional responsibilities may be added as the position evolves.

Requirements

• Team player willing to work with a diverse population.
• Ability to problem-solve and work independently.
• Experience working with the homeless population and/or seniors and older adults with comorbid substance abuse, mental health, medical health, or related diagnoses.
• Six months of human service experience preferred.
• Flexible to accommodate weekend and evening hours to meet tenant needs.
• Commitment to RiseBoro’s mission.

Skills

• Translation (Spanish and English)

Location

• 143-06 135TH AVENUE - JAMAICA, NY 11436

Work Type

• Full Time

Experience Level

• Six months of human service experience preferred

Education Level

• Bachelor’s Degree required
• Degree in social work, psychology, or a related field is preferred

Salary/Compensations

• $29.67 - $32.97 Hourly

About the Company

• RiseBoro’s mission is unleashing the potential of communities to thrive, no matter the odds.

Equal Opportunity

• It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.