About the Role
We are seeking a Senior Manager, Global Lifecycle & Compensation Operations to lead a globally distributed team responsible for delivering and transforming critical people processes. This role oversees end-to-end workforce lifecycle operations, including employee transitions, reorganizations, employment documentation, and compensation operations supporting the annual pay cycle. It's an opportunity to unify and scale global operations, drive automation and process excellence, and create consistent employee experiences.
Responsibilities
- Lead global delivery of lifecycle and compensation operations, including employee transitions, organisational changes, pay adjustments, and reward cycles.
- Ensure services are delivered accurately, on time, and in compliance with regulatory and company standards.
- Act as the accountable owner of operational outcomes, including quality, performance, and risk.
- Own the end-to-end design and standardisation of global processes.
- Establish clear frameworks, controls, and handoffs across teams and systems.
- Lead process mapping, simplification, and redesign, removing inefficiencies and reducing rework.
- Drive continuous improvement using structured, data-led methodologies (e.g. Lean, Six Sigma, or equivalent).
- Own the operational control environment, ensuring audit readiness and strong data governance.
- Use data and insights to drive decision-making, prioritisation, and performance improvement.
- Lead the automation and digital roadmap, including AI and workflow optimisation.
- Partner with HR Technology teams to deliver scalable, high-impact solutions, with clear accountability for adoption and outcomes.
- Partner with HR, Finance, Legal, and business leaders to operationalise policies and programmes at scale.
- Lead relationships with external providers, ensuring high-quality, compliant delivery.
- Act as a trusted partner in resolving complex issues and shaping operational strategy.
- Lead and develop a high-performing global team with clear accountability for delivery, quality, and continuous improvement.
- Set clear expectations on execution discipline, ownership, and pace.
- Build a culture that balances strong people leadership with measurable results.
Requirements
- Proven experience leading HR operations in a global environment, with ownership of lifecycle and/or compensation processes.
- Strong track record in process design, standardisation, and operational transformation.
- Experience applying structured methodologies to drive efficiency and quality improvements.
- Demonstrated ability to deliver measurable operational outcomes (accuracy, cycle time, cost, or risk reduction).
- Strong data and analytical capability, with experience using insights to drive decisions.
- Experience working cross-functionally in complex, global environments.
- Familiarity with Workday, ServiceNOw and digital/automation tools (RPA, AI) preferred.
Skills
- Lean
- Six Sigma
- Workday
- ServiceNow
- RPA
- AI
Location
- United States - Dallas
- Poland - Warsaw
- Canada - Toronto
Work Type
- Full-time
Experience Level
- Senior Manager
- Manager
Salary/Compensations
- United States - Dallas: 136,000 - 204,000 USD / Annual
- Poland - Warsaw: 257,000 - 425,000 PLN / Annual
- Canada - Toronto: 131,000 - 181,000 CAD / Annual
Benefits
- Employee Assistance Program
- Health insurance
- Life insurance
- Disability insurance
- Voluntary plans
- Retirement plan
- Paid Time Off (PTO)
- Paid Holidays
- Healthcare coverage
- Defined Contribution Pension Plan (DCPP)
- Group Retirement Savings Plan (RRSP)
- Tax-Free Savings Plan (TSFA)
- Vacation
- Personal time
- Employee capital plan or pension (PPK)
- Private Medical Insurance (PMI)
- Life and Accident Insurance
- Annual Leaves
- Flex Wallet
- Multi-sport Card
- Lunch Pass Card
- Discount Portal
- Statutory allowances and reimbursements (remote working, corrective glasses reimbursement)
- Paid and unpaid leaves
About the Company
- Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
- A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
- A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
- You’ll work across teams, influence key decisions, and help shape the path forward.
- You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Equal Opportunity
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
- Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
- All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
- We use artificial intelligence in our hiring process.
- Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
- All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants)
- Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement.
- Please click here to see our EEO Policy Statement.
- Please click here to see our Pay Transparency Policy Statement.
- Equinix participates in E-Verify.
- U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States.
- E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
- To learn more about the E-Verify program, please visit E-Verify.
- www.equinix.com/company/legal/careers-verify-participation/
- www.equinix.com/company/legal/osc-right-to-work/
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
- If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
