Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. We invent systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Our expert teams work with leading technology providers to accelerate the delivery of tomorrow’s electronic devices.
Responsibilities
- Provide service support to customers encompassing system commissioning, system breakdown repairs and preventative maintenance support.
- Generate a close working relationship with customers to enable the company to sell its product portfolio.
- Provide feedback enabling the proactive identification of product and business process improvements.
- Complete all field reports in a timely manner.
- Perform other duties as required.
- Remove all chamber components such as turbo pump, source parts, and electrode.
- Perform a chamber clean with the use of scotchbrite to scrub the chamber walls.
- Reassemble the cleaned chamber parts and achieve an acceptable chamber LUR.
Requirements
- Solid background in electronics, RF theory, mechanical engineering, vacuum technology and basic knowledge of plasma processing equipment.
- Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level.
- Working knowledge of MS DOS, Windows software as well as MS Office products.
- Excellent communication and customer interfacing skills.
- Good organizational skills.
- An adaptable approach to working hours, locations and conditions.
- A flexible approach to work responsibilities, enabling both independent and team working.
- Ability to work alone or unsupervised for extended periods, often in difficult conditions.
- A systematic and logical approach to problem solving.
- Must be able to travel > 50% of time to support the customer base as required.
- Must be able to travel > 50% to support the customer base as required.
- Lift 50 lbs. overhead occasionally.
- Lift 50 lbs. frequently.
- Bend from the waist.
- Lift items overhead safely.
- Work on hands and knees or on their back while servicing equipment.
- Bend and twist to gain access to service the equipment.
- Read and interpret schematics.
- Read and interpret signs, placards and manuals.
- View the full color spectrum.
- Work standing at the system in up to 2-hour intervals.
- Work autonomously.
- Work in a product wafer fab clean room environment.
Skills
- Electronics
- RF theory
- Mechanical engineering
- Vacuum technology
- Plasma processing equipment
- Troubleshooting
- RF diagnostics
- Pneumatic diagnostics
- Vacuum diagnostics
- Electronic diagnostics (AC and DC)
- PLC diagnostics
- DeviceNet diagnostics
- Computer diagnostics
- MS DOS
- Windows software
- MS Office
- Communication
- Customer interfacing
- Organization
- Adaptability
- Flexibility
- Independent work
- Team work
- Problem solving
- System commissioning
- System breakdown repairs
- Preventative maintenance
- Customer relationship management
- Product feedback
- Business process improvement
- Field reporting
- Component removal
- Chamber cleaning
- Chamber reassembly
- Schematic interpretation
- Manual interpretation
Location
- USA-TX-Austin-KLA
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- Bachelor's Level Degree
Salary/Compensations
- $25.15 - $42.75 Per Hour
Benefits
- Participation in performance incentive programs
- Eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits
- 401(K) including company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
About the Company
- KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
- Virtually every electronic device in the world is produced using our technologies.
- KLA focuses more than average on innovation and we invest 15% of sales back into R&D.
- Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices.
- Life here is exciting and our teams thrive on tackling really hard problems.
- The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.
- The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.
- Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Equal Opportunity
- KLA is proud to be an Equal Opportunity Employer.
- We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
- Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
- For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.