About the Role
Lead a maintenance team and actively participate in maintaining the physical condition of the entire community while promoting resident satisfaction. Facilitate a high-performing team through frequent communication and coaching, provide feedback on work, and manage expenses within budget guidelines. Embrace CWS core values and set an example for the team.
Responsibilities
- Lead maintenance team members
- Embrace, engage, motivate and train team members
- Prepare make-ready apartments
- Complete service requests
- Maintain inventory and shop organization
- Perform common area maintenance
- Lead preventative maintenance program
- Participate in resident satisfaction programs
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members
- Lead and participate in the CWS Risk Management and Safety Programs
Requirements
- High school diploma or GED
- Microsoft Office and Outlook software experience
- EPA, HVAC I & II, CPO and local certifications
- Minimum 2-4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC
- Possess a valid driver’s license and current automobile insurance
- Own a basic set of hand tools
- Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
- Basic computer skills
- Able to adhere to company policies, procedures, and practices
- Able to establish and effective working relationships
- Able to maintain a professional and ethical atmosphere
- Possess supervisory/managerial skills
- Able to perform work responsibilities at locations other than “home” property
- Able to travel within major metropolitan areas and may be required to attend company functions in other cities
- Able to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team
Skills
- Yardi software experience
- Leadership
- Quality Control
- Expense Management
- Supervisory/managerial skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2-4 years
Education Level
- High school diploma or GED
Benefits
- 50% apartment rental discount for onsite team members
- 20% rental discount for all other employees
- Multiple medical, dental, and vision plan options
- Company-paid life and disability insurance
- Paid parental leave
- 401(k) with company match
- Pet insurance
- Tuition reimbursement
- Flexible spending and health savings account options
- Fitness Bucks program
- Paid time off
- Company holidays
- Floating holiday
- Birthday holiday
About the Company
- CWS employees are like family.
- Recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing.
- CWS' competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond.
- At the heart of CWS is our volunteer program, BRIDGE, designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement.
- Since 1969, CWS has delivered exceptional living experiences for our customers.
- Serves more than 60,000 residents and 800 team members across the country.
- Believes success is a product of staying true to who we were at the onset.
- Daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way!”
- Core values: Honoring Our Word, Ethical Dealings are Paramount, A Respect for People, Requirement for Profitability and Sustainability, A Demand for Excellence with a Sense of Urgency.
