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About the Role

The Key Account Manager acts as the liaison between Takeda and treatment centers within their designated territory, serving as an ambassador for the Takeda brand, vision, and values. This role involves communicating verbally and in writing with Takeda teams across Canada and international clients and partners.

Responsibilities

• Deliver agreed strategy and tactics within key accounts, including compliant product, therapeutic area, and disease-state education to prescribers and key stakeholders.
• Maintain strong knowledge of relevant therapies, competitive products, data, studies, outcomes, and approved promotional messaging.
• Develop, execute, and refine strategic account plans, including needs assessment, stakeholder mapping, objective prioritization, and milestone tracking.
• Deliver approved clinical, financial, outcomes-related, and operational messages in a compliant and accurate manner.
• Coordinate service and support, track KPIs and performance metrics, and present account business plans to management as required.
• Achieve sales goals and key business metrics within the assigned territory.
• Develop territory action plans, manage approved budgets, and identify compliant opportunities aligned to account needs.
• Leverage CRM systems and customer insights to prioritize engagement, milestones, and follow-up actions.
• Collaborate compliantly with cross-functional teams to align objectives and coordinate account activities.
• Identify issues, propose solutions, and share in-field intelligence, customer insights, stakeholder activities, and market trends.
• Perform all duties in compliance with applicable laws, industry codes, and Takeda policies and procedures.

Requirements

• Proven track record in key account management in biotechnology/pharmaceuticals.
• Demonstrated growth mindset, strategic planning skills, and agility to adapt to changing market conditions.
• Experience managing complex reimbursement topics.
• Pharmaceutical launch experience.
• Cross-functional experience.
• Valid driver’s license and ability to travel in-field, including overnight as required.
• Takeda may use additional Talent Acquisition technologies and artificial intelligence to support the recruitment process, including video interviewing.
• Artificial intelligence will be used to support, but not solely determine, applicability for a specific position.

Skills

• Strong scientific aptitude
• Business acumen
• Data analysis
• Decision-making skills
• Proficiency with digital tools
• Proficiency with next-best-action platforms
• Proficiency with AI-enabled tools
• Proficiency with MS Office
• Strong collaboration skills
• High influencing skills
• Strong presentation skills
• Strong verbal communication skills
• Strong written communication skills
• Bilingual French and English proficiency

Location

• Toronto, Canada

Work Type

• Employee
• Regular
• Full time

Experience Level

• Minimum 5 years of sales experience with healthcare professionals in pharmaceutical, biotech, device, specialty, or healthcare industries.

Education Level

• Bachelor’s degree required
• Advanced business or scientific degree is an asset

Salary/Compensations

• $108,400.00 - $149,050.00

Benefits

• Short-term and/or long-term incentives
• Subsidies for fitness and internet
• Medical, dental, and vision insurance
• Basic life and accidental death and dismemberment (AD&D) insurance
• Participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit-Sharing Plan (DPSP) (if eligible)
• Short-term and long-term disability coverage
• Annual vacation entitlement; additional paid time off and company holidays
• A tuition reimbursement program
• A variety of well-being benefits

About the Company

• Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do.
• We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine.
• Here, everyone matters and you will be a vital contributor to our inspiring, bold mission.
• At Takeda, you will make an impact on people’s lives – including your own.

Equal Opportunity

• Takeda is an equal opportunity employer.
• For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO).
• If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here.
• Takeda Canada encourages applications from all qualified candidates.
• In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process.
• Any information you provide relating to accommodation will be addressed confidentially.