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About the Role

As a Senior Employee Relations Manager, you will lead and manage neutral, timely, and thorough investigations to ensure a respectful and safe workplace. You will act as a trusted advisor to leadership and the People Team, using your expertise in investigations, legal guidelines, and HR best practices. Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees.

Responsibilities

Help to further build out our investigation function at Adyen.
Lead and manage all aspects of internal investigations under the direction of NA Employment Counsel.
Conduct intakes and interviews.
Collect and weigh evidence.
Conduct forensic evidence searches.
Make credibility determinations.
Reach factual findings according to the relevant evidentiary standard.
Analyze factual findings against internal policies.
Determine whether policies have been violated.
Debrief internal stakeholders and leadership regarding investigation conclusions.
Ensure thorough case documentation and record keeping.
Develop key Employee Relations and Employment Legal projects, such as improving investigation processes and implementing new ER-focused technologies.
Review and recommend existing policy updates.
Conduct occasional legal research regarding employment legal issues.
Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution.
Coach HR Business Partners on employee relations matters and best practices.
Analyze data with an eye towards prevention, identifying trends, and recommending initiatives.

Requirements

You have 10+ years of experience in an Employee Relations or Employment Legal role with a primary focus on conducting workplace investigations.
You have deep knowledge of employment law and regulations across North America.
You are an excellent communicator, with the ability to handle confidential information with the utmost discretion.
Experience in a global or high-growth tech company is strongly preferred.
Employment Legal practice experience is strongly preferred.
A law license in at least one US state is strongly preferred.
AWI-CH certification is strongly preferred.

Skills

Workplace investigations
Employment law
HR best practices
Communication
Confidentiality
Forensic evidence searches
Policy analysis
Training design and delivery
Data analysis

Location

New York City

Work Type

Office-first
Hybrid

Experience Level

Senior

About the Company

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.
We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.
Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Equal Opportunity

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum.
Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
No matter who you are or where you're from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply.
We look forward to your application!