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About the Role
The SLED Account Executive is responsible for managing a dedicated portfolio of SLED (State, Local, Education) accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing SLED clients to increase revenue through upselling.
Responsibilities
- Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client’s unique needs.
- Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
- Identify upsell opportunities and present tailored solutions to clients to meet revenue and commission targets.
- Build relationships at the executive level to understand clients' strategic goals and align Granite’s products to meet those objectives.
- Develop in-depth knowledge of Granite’s full range of products to position and sell the best solutions for each client.
- Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
- Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
Requirements
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel, if necessary
Skills
- Account management
- Sales
- Client relationship management
- Upselling
- Quota-based growth
- Executive-level engagement
- Product knowledge
- Client communication
- Strategic account planning
- CRM tools (e.g., Salesforce)
- Microsoft Office Suite
Location
- Quincy, MA
Work Type
- Full-time
Experience Level
- 3 plus years of experience in account management, sales, or client relationship roles
Education Level
- Bachelor’s degree in business, Marketing, Communications, or a related field preferred.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability coverage
- 401K retirement with company match
- Childcare benefits
- Tuition assistance
- Onsite fully equipped state of the art gyms at zero cost
About the Company
- Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada.
- We provide exceptional customized service with an emphasis on reliability and outstanding customer support.
- Our customers include over 85 of the Fortune 100.
- Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA.
- Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
- Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
- Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
- We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
- Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
- Granite was recently named One of Forbes Best Employers for Diversity.
Equal Opportunity
- EOE/M/F/Vets/Disabled