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About the Role

We're hiring a Manager, Strategy & Operations to own Mission and EAC end to end — membership growth, engagement, retention, and conversion to Manifest Law clients. You'll operate at the intersection of community, marketing, legal, and product, and you'll be expected to own real numbers and consistently find new ways to drive value for members.

Responsibilities

• Own the P&L and growth roadmap for Mission (B2B).
• Scale the Mission community 10x in a year by building meaningful relationships with global mobility and immigration leaders at top enterprise brands.
• Design programming for Mission, including benchmarking studies, executive roundtables, webinars, and peer mentorship.
• Build systems to track acquisition, activation, and engagement for Mission.
• Scale the Extraordinary Ability Club (B2C) from thousands to tens of thousands of members by year-end.
• Build acquisition channels, partnerships, and referral mechanics for EAC.
• Drive engagement for EAC through courses, AMAs, expert panels, and accountability partner matching.
• Own the full conversion funnel from EAC member to paid Manifest Law client.
• Manage and mentor 2–3 community moderators.

Requirements

• 3-6 years in consulting, banking, growth, or a senior generalist role at an early-stage startup.
• A track record of owning a number — you can name the goal, the strategy, and the outcome.
• Equally strong at strategy and execution.
• A natural relationship-builder at scale — with enterprise leaders, community members, and your own team.
• Sharp communicator; you can write a memo and run a roundtable equally well.
• Genuine curiosity about immigration, community, or the future of legal services.
• Based in NYC; willing to work from our Flatiron office five days a week.
• Energized by building from scratch and turning big ideas into measurable results.
• Ability to move between crafting a growth roadmap and personally calling enterprise leaders.
• Genuinely love people — developing your team, hosting member dinners, turning community members into clients.
• Thrive where relationship-building meets hard numbers.

Skills

• Community management
• Marketing
• Legal
• Product management
• Strategy
• Operations
• P&L management
• Growth strategy
• Relationship building
• Communication (written and verbal)
• Team management

Location

• New York, NY

Work Type

• Onsite (5 days a week)

Experience Level

• 3-6 years

About the Company

• Manifest OS is an AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers.
• We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients.
• Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.