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About the Role

The Billing Coordinator is responsible for all aspects of billing for an assigned group of lawyers and clients. This role serves as a resource for Billing Responsible Attorneys and their secretaries on inventory management.

Responsibilities

• Maintain knowledge of client terms, discount arrangements, and preferences to ensure timely and accurate invoice issuance.
• Ensure invoices comply with firm and outside counsel guidelines.
• Submit e-invoices with necessary supporting documentation.
• Address and resolve invoice revisions promptly.
• Manage unbilled inventory by communicating with lawyers regarding aged balances.
• Leverage secretaries and firm management to escalate problem accounts.
• Make recommendations for write-offs of aged or disputed balances.
• Respond to information requests regarding inventory levels, time/cost entries, billing reconciliations, receivables, and unapplied cash.
• Communicate firm policies and guidelines to lawyers and clients.
• Support client and partner requests for accrual information.
• Produce and distribute standard unbilled proformas.
• Analyze short-paid invoices and determine resolution.
• Utilize firm reporting tools to respond to information requests.
• Assist with the application of unidentified cash receipts.
• Assist timekeepers and secretaries with diary entry issues and transfers.
• Ensure requests for alternative fee arrangements are communicated to the Pricing Committee.
• Maintain documentation of procedures, deadlines, and client/lawyer preferences.
• Provide audit letter assistance by responding to requests for period-ending balances.

Requirements

• Bachelor’s degree preferred.
• Strong analytical and critical thinking skills.
• Minimum of two years of experience in a professional services environment using time and billing software (e.g., 3E, Elite, Aderant).
• Team player with strong interpersonal skills.
• High degree of confidence and professional maturity.
• Excellent oral and written communication skills.
• Superior customer service.
• Demonstrated ability to work in a challenging and dynamic environment.
• Self-directed with a strong work ethic; capable of working independently with limited supervision.
• Ability to occasionally work outside of established business hours and adjust personal schedule to meet deadlines.

Skills

• Time and billing software (3E, Elite, Aderant)
• Excel
• BRL dashboards

Location

• Boston
• Chicago
• Dublin
• Hong Kong
• London
• Los Angeles
• Milan
• New York
• Paris
• San Francisco
• Seoul
• Shanghai
• Silicon Valley
• Singapore
• Tokyo
• Washington, D.C.

Work Type

• Hybrid

Experience Level

• Minimum of two years of experience in a professional services environment

Education Level

• Bachelor’s degree preferred

Salary/Compensations

• Boston, Chicago, Los Angeles, Washington D.C: $69,500 - $100,800
• New York: $75,800 - $109,950
• San Francisco: $79,100 - $114,700

Benefits

• Comprehensive health and well-being benefits
• Personal and professional development
• Career growth opportunities
• Collegial and supportive culture
• Discretionary bonus based on performance

About the Company

• Ropes & Gray is a preeminent global law firm.
• Ranked in the top three on The American Lawyer's A-List for eight consecutive years.
• #1 on Law.com's UK A-List twice in the past three years.
• Has approximately 2,500 lawyers and professionals.
• Serves clients in major centers of business, finance, technology, and government.
• Recognized for leading practices in asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Equal Opportunity

• Ropes & Gray is an equal opportunity employer.