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About the Role
Giant Tiger is seeking a motivated individual to join their team, helping Canadians save more every day. This role involves overseeing daily operations, training associates, managing merchandise, and ensuring a high level of customer service within assigned departments.
Responsibilities
- Ensuring a high level of customer service for assigned departments (cash, softgoods, hardgoods or grocery)
- Overseeing day-to-day operations
- Training and communicating policies and procedures to department associates
- Completing ordering and replenishment of merchandise
- Supervising a team within assigned departments while ensuring cross-functional collaboration
- Ensuring execution of the GT System (policies, procedures, standards) by all associates
- Taking appropriate action and providing recommendations based on analysis of assigned area
- Leading merchandising activities
- Preparing and participating in inventory management activities (e.g. cycle counts)
- Providing input to the Store Owner/Manager into scheduling and quantification
- Resolving customer complaints quickly and professionally
- Opening and closing the store on a rotating basis
- Actively involved and connected with the store’s local community
- Supporting the store owner/manager on additional tasks and projects
- Ensuring health and safety policies and guidelines are followed
- Ensuring the checkout work area is kept clean and organized
- Ensuring Loss prevention best practices are followed
- Ensuring compliance of all policies when selling Tobacco and Lottery
Requirements
- Proven motivator / team leader
- Ability to work independently and as part of a team
- Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party)
- Exceptional planning and organizational skills
- Strong merchandising and analytical skills
- 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
- Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment
Skills
- Customer service
- Communication
- Interpersonal skills
- Planning
- Organizational skills
- Merchandising
- Analytical skills
Location
- 639 Southdale Road East, London, Ontario, N6E 3M2
Work Type
- Full-Time
- Part-Time
Experience Level
- 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
Salary/Compensations
- $20.60 per hour
- Bonus - Store Bonus Plan, 10% Annual
Benefits
- Competitive compensation
- Profit Sharing (annual bonus opportunity based on store performance)
- Health and dental benefits plan (available after 3 months of full-time work)
- Annual paid time off, including personal and vacation days
- Career growth opportunities
- Store discount (20% off apparel/footwear, 10% off other categories)
About the Company
- Giant Tiger is a Canadian institution rooted in communities with over 60 years of success.
- Our mission is to help Canadians save more every day.
- We are proud to be Canadian, proud to support communities across Canada, and proud of our continued success for over 60 years.
Equal Opportunity
- Giant Tiger is an equal opportunity employer and is committed to fair employment practices.
- Giant Tiger will provide support and accommodation in its recruitment processes to all applicants.