About the Role
The Program Manager of Professional Education has primary responsibility to develop the strategy and support the coordination of educational activities for Abbott customers and other external stakeholders. This individual will be responsible for supporting Abbott heart failure educational priorities. They will tactically execute key programs to increase awareness and engagement with both patients and HCPs to drive consideration and adoption of Abbott heart failure solutions.
Responsibilities
- Manage and oversee the educational strategies related to activities, modules, and programs serving Abbott Heart Failure Therapies.
- Develop and execute effective education initiatives to drive market growth and adoption of assigned products with both patients and HCPs.
- Design appropriate programs to educate and train HCPs on safe and effective use of Abbott Heart Failure products and guideline/evidence-based clinical management.
- Understand key market trends, barriers, customer insights, and competitive information to identify customer needs and education opportunities at local, regional, and national levels.
- Lead, influence, and coach cross-functional teams to enable successful educational activities for customers & other external stakeholders.
- Leverage expertise from within the organization to accomplish operational and training objectives.
- Partner cross-functionally with Marketing, Sales, Clinical Affairs, Medical Affairs, Regulatory, and other departments as needed to establish and lead the development of educational project priorities and allocate resources appropriately.
- Manage and implement short and long-term plans to ensure educational activities and programs are in place to meet business objectives and ensure alignment and coordination with appropriate functional partners.
- Develop and implement educational strategies using techniques such as e-learning, self-learning, web-based learning, experiential learning to meet the training needs.
- Develop, implement, train, and monitor the effectiveness of educational activities and programs.
- Adapt activities and priorities to meet business objectives and priorities.
- Ensure effective contracting and implementation of educational training modules, training programs, and other educational program activities.
- Facilitate the adoption of programs and tools by Abbott Heart Failure Commercial teams outside of the United States.
- Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
- Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Requirements
- At least 5 years’ experience in heart failure as a clinician or in industry.
- Solid leadership and people management skills, including demonstrated ability to coach, mentor and develop employees.
- Significant experience in identifying and driving operational change and excellence.
- Excellent verbal and written communication skills.
- Excellent technical aptitude in Education.
- Ability to work in a highly matrixed and geographically diverse business environment.
- Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results.
- Ability to work effectively within a team in a fast-paced changing environment.
- Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
- Multi-tasks, prioritizes and meets deadlines in timely manner.
- Strong organizational, planning, and follow-up skills and ability to hold others accountable.
Skills
- Market development
- Development of multi-channel educational strategies leveraging best practices in adult learning
- Developing curricula and content for continuing education modules
- Learning Management System module creation and development
- Content for local, national, and customer programs
Location
- Austin, TX
- Pleasanton, CA
Work Type
- Onsite
Experience Level
- 5+ years
Education Level
- Bachelor’s or Master’s Degree
Salary/Compensations
- $99,300.00 – $198,700.00
Benefits
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
About the Company
- Abbott is a global healthcare leader that helps people live more fully at all stages of life.
- Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
- Our 115,000 colleagues serve people in more than 160 countries.
- Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more.
- With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life.
- Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
- The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people.
- They push the boundaries to help manage and treat some of life’s greatest health challenges.
Equal Opportunity
- Abbott is an Equal Opportunity Employer, committed to employee diversity.
- Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
