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About the Role

This role is an integral Account Management position on the Mondelēz International team, focusing on the Philadelphia brand. You will manage campaign development and execution, provide creative and strategic support to sister agencies in Europe, and build strong relationships with client and agency teams. The position is for an established and highly organized Account Manager comfortable working at both global and local levels.

Responsibilities

• Coordinate and manage network stewardship across key markets (UK, Germany, Italy, Spain, BENELUX, Mexico, and more).
• Establish a monthly meeting for global market knowledge sharing.
• Develop strong working relationships with peers across the network to ensure timely local information sharing.
• Serve as a go-to resource for global knowledge sharing by providing prompt, proactive, and reliable service and basic strategic/creative guidance.
• Support the Account Director and Client Partner in managing the delivery of large integrated projects, taking ownership of specific workstreams.
• Manage smaller projects independently with oversight from the Client Partner.
• Prepare and ensure all materials are ready for key presentations throughout the development and production process.
• Circulate contact reports following meetings.
• Manage weekly status meetings, lead report updates, and consolidate actions for client and agency teams.
• Monitor industry news and competitor updates, sharing key information with client and agency teams.
• Update induction presentations and support the onboarding of new joiners.

Requirements

• Experience in delivering fully integrated campaigns, including production.
• Understanding of global and EMEA team structures and processes (client and agency side).
• Ability to take ownership of smaller projects and assign specific deliverables within projects (e.g., digital & print).
• Responsibility for internal and client team output.
• Flexibility, adaptability, and ability to juggle multiple projects with attention to detail.
• Proven ability to build and maintain strong client relationships, including with junior-level clients.
• Collaborative mindset and ability to liaise with multiple internal and external teams.
• Quick-thinking problem-solving skills.
• Ability to assist and manage client requests, knowing when to escalate to senior team members.
• Team player with an energetic, driven, and positive attitude.
• Excellent listening, verbal, and written communication skills.
• Proficiency in MS Word, Excel, PowerPoint, and Keynote.
• Comfort and ability to master new technology tools.
• Internationally curious, strategically motivated, with passion and ambition for creative work.
• Confident communicator with excellent account management and organizational skills.
• Ability to coordinate and balance multiple projects and processes.
• Interest in clients and their business.
• A point of view on the work.
• A feel for the design of presentation materials.

Skills

• Production experience
• Global and EMEA team structures and processes
• Project ownership and delegation
• Client relationship management
• Collaboration
• Problem-solving
• Communication (listening, verbal, written)
• MS Office Suite (Word, Excel, PowerPoint)
• Keynote
• Technology adoption

Location

• London

Work Type

• 12-Month FTC
• Full Time
• Flexible Working Model with core working hours: 10am – 4pm

Experience Level

• Established Account Manager

Benefits

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

About the Company

• Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas for 75 years.
• Ogilvy builds on its legacy through Borderless Creativity, integrating advertising, public relations, relationship design, consulting, and health capabilities.
• Experts collaborate seamlessly across over 120 offices in nearly 90 countries.
• Ogilvy ranks as the #1 global agency network for creative excellence and effectiveness by WARC.
• Ogilvy is a WPP company (NYSE: WPP).
• Ogilvy UK specializes in brand advertising, customer experience marketing, PR, influence, and consulting, fueled by Behavioural Science.
• Ogilvy UK's clients include Molson Coors, Valeo Foods UK, Argos, Mondelēz International, Unilever, TK Maxx, and Pernod Ricard.
• In 2023, Ogilvy UK was the most awarded agency in Europe.
• Ogilvy has the largest global influencer marketing practice and hosts Nudgestock, a festival of behavioural science and creativity.
• At Ogilvy, people are central, fostering game-changing ideas through collaboration, integrity, and self-expression.
• Ogilvy believes in building powerful teams with purpose and curates initiatives for fairness and equity.
• Ogilvy's mission is to leave a positive impact on the world and support global communities through Borderless Creativity.
• WPP is a trusted growth partner for leading brands, uniting media intelligence, data solutions, creativity, production, enterprise solutions, and strategic counsel.
• WPP uses its agentic marketing platform, WPP Open, to help clients navigate change, capture opportunity, and deliver transformational growth.

Equal Opportunity

• Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
• Ogilvy is committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact accommodations@ogilvy.com.