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About the Role

This role is key to supporting the transfer and administration of client investment accounts and assets, ensuring exceptional service delivery, operational efficiency, and regulatory compliance.

Responsibilities

• Processing inbound and outbound transfers across ISAs, SIPPs, pensions, offshore bonds, nominee accounts, and general investment accounts
• Managing the transfer and re-registration of equities, funds, bonds, and certificated holdings
• Processing electronic asset transfers through Altus/ATG
• Administering off-market transfers and portfolio re-registrations
• Monitoring transfer activity and proactively following up with counterparties to meet service standards
• Supporting portfolio adjustments, valuations, book cost amendments, cash movements, and client payments
• Assisting with nominee administration, corporate actions, and dividend-related activity
• Responding to operational and client queries in a timely and professional manner
• Contributing to process improvements, risk mitigation, and operational excellence initiatives

Requirements

• Experience within Investment Operations, Wealth Management, Stockbroking, Platform Operations, or Financial Services Administration
• A good understanding of investment products including ISAs, GIAs, SIPPs, pensions, and offshore bonds
• Knowledge of client asset transfers and re-registration processes
• Strong administration and organisational skills with exceptional attention to detail
• Excellent communication and stakeholder management skills
• The ability to manage multiple priorities in a fast-paced environment
• Strong Microsoft Office skills, particularly Excel and Word

Skills

• Pershing NetX360 or other custody platform experience
• Knowledge of Altus ATG or similar electronic re-registration systems
• CREST settlements and Stock Transfer Form (STF) experience
• Experience transferring certificated holdings into nominee or CREST accounts
• Understanding of corporate actions, dividends, and nominee services
• CISI Investment Operations Certificate or a similar industry qualification

Location

• London

Work Type

• Full-time

Experience Level

• Experience within Investment Operations, Wealth Management, Stockbroking, Platform Operations, or Financial Services Administration

Education Level

• CISI Investment Operations Certificate or a similar industry qualification

About the Company

• Raymond James is a wealth management firm focused on providing trusted advice and tailored, personalised investment services.
• Our parent company, Raymond James Financial, has been doing the same in the US for over six decades.
• Raymond James is listed on the NYSE, is a Fortune 500 company, and is included in the S&P 500.