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About the Role

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas. You will lead your team members, ensuring efficient workflows, great guest experiences, and high-quality products. Your success depends on your ability to lead, develop, and retain a highly engaged team, meet cost budgets, and reach sales targets.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Act as a role model of company values and foster a positive, high-performance culture.
• Ensure clear communication of expectations and accountability across the team.
• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members.
• Ensure optimal team positioning to meet operational needs.
• Build and maintain a strong future talent pipeline.
• Develop and motivate team members through structured development plans and continuous feedback.
• Facilitate in-store training sessions and regular team meetings.
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores.
• Champion a guest-first mindset across all store operations.
• Build strong relationships within the local community in alignment with brand behavior principles.
• Drive guest loyalty and satisfaction through consistent service excellence.
• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards.
• Ensure compliance with brand standards and local regulatory requirements.
• Uphold the highest operational ratings and performance standards.
• Develop optimal shift plans considering seasonality, local events, and store traffic patterns.
• Ensure efficient workflows aligned with company standards and budget.
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws.
• Take full ownership of inventory management, including stock counting and ordering.
• Optimize inventory levels to minimize waste and meet defined monthly waste targets.
• Drive sales growth and overall store performance.
• Optimize store EBITDA and achieve defined KPI target.
• Monitor financial performance and implement corrective actions where necessary.

Requirements

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results.
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement.
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential.

Experience Level

• Minimum 3 years of leadership experience

Salary/Compensations

• Starting at $95,000 plus bonus

Benefits

• Exclusive discounts and special offers
• Competitive medical, dental, and vision insurance plans
• 401(k) program
• Paid vacation, sick leave, and holidays
• Structured leadership training, educational support, and development programs

About the Company

• JOE & THE JUICE is a people-centric food and beverage company built around culture.
• We believe in four simple virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
• Our vision is to become the first truly global people-centric food & beverage brand.
• We strive to create a culture based on our company virtues and operational excellence.
• Our unique company culture is the backbone of our company’s success.
• JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
• We have grown to more than 500 locations across 20 countries and employ more than 4,500 people worldwide.
• We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches.
• We invest heavily in internal development through our Moneyball career system.
• We continue to evolve our people-centric and sustainability agenda.

Equal Opportunity

• Joe & the Juice is proud to be an equal opportunity employer.
• We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills.
• We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.
• NOTICE OF NON-DISCRIMINATION POLICY