Senior Associate (m/f/d) Equity Index Client Operations at Solactive AG | Toronto | Rezi

Senior Associate (m/f/d) Equity Index Client Operations at Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Solactive AG · Toronto

3 weeks ago

Senior Associate (m/f/d) Equity Index Client Operations

Solactive AG · Toronto

21 days ago
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About the Role

We are seeking an analytically minded professional with experience in index management, ETFs, or capital markets and a passion for investing, communication, and data-driven analysis. Join our fast-paced international team to deliver innovative investment solutions, collaborate with clients, and shape the future of index investing.

Responsibilities

  • Take ownership of client-facing index operations, ensuring timely and accurate delivery of index data, files, and methodology information.
  • Act as a key contact and trusted partner for an international client base, translating complex thematic and benchmark concepts into clear, actionable insights.
  • Handle client inquiries on index composition, calculations, and treatment logic with clarity, confidence, and a strong service mindset.
  • Translate complex index methodologies and corporate action treatments into structured, transparent explanations for clients and internal stakeholders.
  • Coordinate and communicate index changes, rebalances, and exceptional events across internal teams and external partners.
  • Monitor daily index production with a focus on output quality, consistency, and client impact.
  • Collaborate closely with data engineers, business analysts, and developers throughout the software development lifecycle to enhance index platforms and client deliverables.
  • Drive process improvements with a focus on automation, scalability, and consistent high-quality outputs, leveraging modern tools and AI-supported workflows where appropriate.
  • Support strategic client relationships by anticipating needs and proactively addressing potential issues.

Requirements

  • Degree in Finance, Economics, Mathematics, or a related field.
  • 4+ years of experience in index operations, financial data, asset management, or a comparable client-facing role.
  • Experience managing and fostering client relationships in Canada and across a global client base.
  • Strong understanding of index methodologies and corporate action impacts on indices.
  • Excellent communication and client relationship skills, with the ability to clearly explain investment concepts to both technical and non-technical audiences.
  • Innovative, analytical thinker with a hands-on approach to problem-solving and high attention to detail.
  • Strong sense of ownership, reliability, and accountability for deliverables in a time-sensitive environment.
  • Team-oriented with a collaborative mindset and intercultural competence, comfortable working across global teams.
  • Interest in data, technology, and process automation; advanced Excel skills required.
  • Fluent in English (written and spoken).

Skills

  • Index management
  • ETFs
  • Capital markets
  • Investing
  • Communication
  • Data-driven analysis
  • Client relationship management
  • Index methodologies
  • Corporate action impacts
  • Advanced Excel
  • Automation tools
  • AI-supported workflows

Location

  • Frankfurt

Work Type

  • Hybrid work model
  • Flexible work culture

Experience Level

  • Senior Associate
  • VP level

Education Level

  • Degree in Finance, Economics, Mathematics, or a related field.

Benefits

  • Healthcare coverage
  • Modern office space
  • Free beverages
  • Fruits
  • Networking and social events

About the Company

  • Solactive AG is one of the world’s most important and fastest-growing index providers.
  • From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates.
  • Our reputation is built on innovation, speed, flexibility, and strong partnerships.
  • Solactive AG is a FinTech company operating globally and growing at a fast pace, headquartered in Frankfurt.
  • Since 2007, we develop tailor-made and multi-asset class index solutions for ETFs and other index-linked investment products for the leading global investment banks and asset managers as our clients.
  • Flexibility, efficiency and providing the highest quality are at the heart and soul of our business philosophy.

Equal Opportunity

  • Please note: no artificial intelligence (AI) is used in the screening, assessment, or selection of candidates for this position.