Site Director, Specialty Pharmacy Operations at Clearway Health | NY, US | Rezi

Site Director, Specialty Pharmacy Operations at Clearway Health

Site Director, Specialty Pharmacy Operations

Clearway Health · NY, US

1 months ago

Site Director, Specialty Pharmacy Operations

Clearway Health · NY, US

2 months ago
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About the Role

Clearway Health is redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. We are recognized as a Great Place to Work® and are looking for driven individuals to make a difference in a collaborative, purpose-driven environment.

Responsibilities

  • Strategically execute and develop goals, plans, and tactics to ensure continuous improvement in the size and profitability of the partner's specialty pharmacy program.
  • Inspire, develop, and motivate on-site teams of specialty pharmacists, liaisons, and other staff to exceed goals, fostering high patient and provider satisfaction.
  • Own the relationship between Clearway Health and the partner's leadership and pharmacy teams, ensuring seamless collaboration.
  • Ensure strict compliance with limited distribution drug and specialty pharmacy contract requirements in partnership with health system clients.
  • Coordinate and manage external relationships with pharmaceutical manufacturers, third-party payors, and organizations associated with specialty pharmacy on behalf of the partner health system.
  • Direct project management for all initiatives at the partner health system site related to Specialty Pharmacy development, covering planning, development, and timely project execution.
  • Provide expertise to identify improvements in pharmacy operations, guaranteeing the delivery of top-notch service within the partner's Specialty Pharmacy.
  • Forecast and prepare the Specialty Pharmacy operating and financial plans, including financial planning and decision support.
  • Keep job expertise within Specialty Pharmacy current by actively participating in educational forums and professional organizations, representing both the partner and Clearway Health.
  • Collaborate with Clearway Health corporate resources to leverage subject matter expertise and obtain necessary resources to execute and exceed plans.
  • Serve as the coordinator of the Performance Improvement (PI) program to develop and implement the department's PI plan.
  • Identify appropriate quality measures for the PI program.
  • Set goals for process improvement and client/patient outcomes for the PI program.
  • Coordinate chart reviews and audits for the PI program.
  • Compile performance improvement reports for presentation to appropriate committees.
  • Oversee compliance for the clinical patient management program.
  • Implement methods and accountabilities to track applicable state and federal laws and regulations.
  • Conduct ongoing internal monitoring, auditing, and reporting to ensure consistent compliance with applicable laws and regulations.
  • Promptly respond to detected risks, problems, and incidents related to regulatory compliance.
  • Take corrective action to prevent future occurrences of problems or incidents.

Requirements

  • Must be registered as a Pharmacist with the Board of Pharmacy in the client's state of residence (multi-state licensure preferred).
  • Must have or be willing to complete the 340B Operations Certificate Program within six months of employment.
  • 5+ years with direct Pharmacy experience required.
  • 3+ years with relevant experience in pharmacy and leadership responsibilities is required.
  • Experience managing and successfully executing complex projects (preferably in a hospital, clinic or health system setting) while working with diverse stakeholders.
  • Leadership within a specialty pharmacy, health system, or managed care setting with a record of accomplishment of transformation.
  • Prior responsibility for successfully managing a P&L for a specialty pharmacy or large-scale pharmacy program.
  • Clear and effective people management and communication skills.
  • Excellent project management skills.
  • Proactive approach to problem solving with a high attention to detail.
  • Proficiency in MS Office including Word, Excel, PPT, Outlook.
  • Experience working in a clinical setting, ideally holding a PharmD, BS in Pharmacy, or another clinical credential such as a RN (Registered Nurse), or MD (Medical Doctor).
  • Firsthand experience in a start-up specialty pharmacy or early-stage health care environments.
  • Experience and understanding with clinical knowledge in specialty drugs and treatments.
  • Proficiency with standard software used in a healthcare setting, such as EMR (Electronic Medical Records) systems (i.e., EPIC, Cerner, Meditech), dispensing systems (i.e., QS/1, RX30, Liberty).
  • Background in specialty pharmacy accreditation (application, process, and maintenance of the accreditation at partner sites).
  • Depending on site-specific requirements, an active certification in good standing as a Certified Specialty Pharmacist (CSP) from the National Association of Specialty Pharmacy (NASP) may be required.
  • Must be open to regional geographic responsibilities that may increase with company growth (travel up to 20% of time potentially).
  • Employees at client sites may be required to work on company-recognized holidays.

Skills

  • Specialty Pharmacy
  • Health Systems
  • Patient Management Programs
  • Clinical Operations
  • Quality Assurance
  • Regulatory Compliance
  • Accreditation Management
  • Financial Management
  • Project Management
  • Cross-functional Collaboration
  • Performance Improvement
  • 340B Operations
  • MS Office Suite (Word, Excel, PPT, Outlook)
  • EMR Systems (EPIC, Cerner, Meditech)
  • Dispensing Systems (QS/1, RX30, Liberty)
  • Certified Specialty Pharmacist (CSP) - preferred

Location

  • Client's state of residence

Work Type

  • On-site
  • Full-time

Experience Level

  • 7+ years in with relevant pharmacy experience (with Bachelors or PharmD Pharmacy)
  • 5+ years with relevant pharmacy experience (with Doctorate)
  • 5+ years with direct Pharmacy experience
  • 3+ years with relevant experience in pharmacy and leadership responsibilities

Education Level

  • Pharmacist with PharmD or BS Pharm required
  • MBA or other business degree preferred

Salary/Compensations

  • $153,000 - $191,000

Benefits

  • Eligible to participate in the company’s bonus program
  • Comprehensive and rewarding benefits package
  • Competitive base salary
  • Performance-based incentives

About the Company

  • Clearway Health has been recognized as a Great Place to Work® for three years in a row.
  • We are redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs.
  • Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day.

Equal Opportunity

  • This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health.