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About the Role
The Sr. Records Clerk maintains clerical queues and mailboxes related to eligibility and correspondence, ensuring workflows are handled within assigned guidelines. This role has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII).
Responsibilities
- Maintains member and dependent files in appropriate systems.
- Reviews and enters information to support operations staff.
- Generates and releases forms and letters as required.
- Performs clerical duties including preparing enrollment packets, processing mail, copying, faxing, scanning, or filing.
- Provides general office support as assigned by leadership.
- Performs other duties as assigned.
Requirements
- Organizational skills with an attention to detail.
- Thorough understanding of the sensitive nature of working with personal information and the ability to maintain discretion.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Skills
- Data entry
- MS Office tools and applications
Location
- United States
Work Type
- Full-time
Experience Level
- One year of experience of data entry
Education Level
- High school diploma or GED
Salary/Compensations
- $23.69/hr
Benefits
- Health coverage
- Vision coverage
- Dental coverage
- Retirement savings 401(k) plan with company match
- Paid time off (PTO)
- Opportunities for growth
About the Company
- Zenith American Solutions is the largest independent Third Party Administrator in the United States with over 44 offices nationwide.
- The original entity of Zenith American has been in business since 1944.
- The company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011.
- We believe the best way to realize our better systems for better service philosophy is to hire the best employees.
- We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect.
- We foster a positive, respectful, and supportive work environment that provides challenging opportunities while supporting a healthy work/life balance.
- Our organizational culture is founded on principles of integrity, honesty and respect for all stakeholders, including our employees, clients, and business partners.
- We have a low employee turnover rate and a high rate of internal promotions and transfers.
Equal Opportunity
- Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
- The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
- If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.