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About the Role

As the AI and Automation Architect, you will provide architectural direction across AI and automation engagements, with a strong focus on Microsoft AI technologies, agentic solutions and governed enterprise AI delivery. You will work with clients across discovery, design and delivery; guide solution teams; provide technical assurance; and support pre-sales through client conversations, solution shaping, estimation and technical input into proposals or statements of work. This role combines technical depth, client engagement and service development, helping Sword deliver high-quality AI transformation while shaping reusable products, services and standards.

Responsibilities

Play a lead architecture role on customer engagements, guiding solution direction and supporting high-quality delivery across AI and automation work
Design secure, scalable and governed AI solutions using Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio, Microsoft 365, Power Platform and related Azure services
Architect multi-model and agentic AI solutions that integrate with enterprise data, APIs, workflows and line-of-business systems
Provide technical assurance across solution designs, implementation approaches, security models, data flows, agent behaviours and operational readiness
Lead discovery and design workshops, helping clients identify use cases, assess feasibility, define value and translate requirements into practical solution designs
Support sales and delivery teams through client calls, solution shaping, estimation, proposal input and statements of work
Ensure AI solutions align to responsible AI, security, governance, data protection, testing, monitoring and operational ownership expectations
Help shape Sword’s AI and automation products, services, accelerators, reference architectures and delivery standards
Collaborate with data architects, engineers, AI specialists, Power Platform specialists, security teams and business change colleagues to deliver coherent end-to-end solutions
Stay current with emerging Microsoft AI capabilities, agentic patterns and wider AI market developments, translating them into pragmatic recommendations for clients and Sword

Requirements

Strong client-facing consulting skills, with the ability to understand business problems, shape practical AI-enabled solutions and guide delivery teams through clear architectural direction
Hands-on experience designing and implementing enterprise AI solutions using Microsoft Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio and related Azure services
Experience designing multi-model AI architectures, including model selection, orchestration, evaluation, grounding, cost management and responsible use of foundation models
Experience designing and delivering agentic AI solutions that integrate with enterprise data, APIs, workflows, business systems and human-in-the-loop processes
Strong understanding of LLM capabilities and limitations, including prompt design, retrieval-augmented generation, hallucination management, tool use, evaluation and monitoring
Experience with AI governance and responsible AI, including agent governance, access controls, data protection, auditability, testing, operational ownership and risk management
Ability to design secure integrations across Microsoft 365, Azure services, APIs, enterprise applications, data platforms and line-of-business systems
Working knowledge of data and analytics concepts, including data quality, semantic layers, metadata, enterprise search and data readiness for AI use cases
Experience shaping AI roadmaps, use case backlogs, reference architectures, reusable patterns and delivery approaches that balance value, feasibility, risk and adoption
Experience supporting pre-sales activity, including client calls, solution shaping, estimation and technical input into proposals or statements of work
Strong communication skills, with the ability to explain complex AI architecture choices in clear, practical and business-relevant language
Experience with Power Platform, particularly Power Automate, Power Apps, Dataverse, connectors or AI Builder where these support AI-enabled workflow automation
Experience with Microsoft Purview, Microsoft Fabric, Databricks, vector databases, semantic search or wider enterprise data and governance platforms
Experience with AI evaluation, red-teaming, model monitoring, content safety, LLMOps, GenAIOps or production support for AI systems
Experience with non-Microsoft AI platforms or services, such as AWS Bedrock, Amazon Q, SageMaker, Google Vertex AI, Anthropic Claude, OpenAI APIs or open-source model ecosystems
Familiarity with ISO 42001, NIST AI RMF, EU AI Act readiness or other AI governance and risk management frameworks
Relevant Microsoft certifications across Azure AI, Azure architecture, Power Platform, security or data

Skills

Microsoft AI technologies
Agentic solutions
Governed enterprise AI delivery
Azure AI Foundry
Multi-model architectures
Copilot Studio
Responsible AI governance
Azure OpenAI
Azure AI Search
Microsoft 365
Power Platform
Azure services
Enterprise data integration
API integration
Workflow automation
Line-of-business systems integration
Technical assurance
Solution design
Implementation approaches
Security models
Data flows
Agent behaviours
Operational readiness
Discovery workshops
Design workshops
Use case identification
Feasibility assessment
Value definition
Requirement translation
Pre-sales support
Client calls
Solution shaping
Estimation
Proposal input
Statements of work
Responsible AI
Security
Governance
Data protection
Testing
Monitoring
Operational ownership
AI products
AI services
AI accelerators
Reference architectures
Delivery standards
Data architecture
Data engineering
AI specialization
Power Platform specialization
Security team collaboration
Business change collaboration
LLM capabilities
Prompt design
Retrieval-augmented generation
Hallucination management
Tool use
Model evaluation
Model monitoring
Agent governance
Access controls
Auditability
Risk management
Microsoft 365 integration
API integration
Enterprise application integration
Data platform integration
Line-of-business system integration
Data quality
Semantic layers
Metadata management
Enterprise search
Data readiness for AI
AI roadmapping
Use case backlog management
Reusable patterns
Delivery approach design
Value-risk-adoption balancing
Communication
Power Automate
Power Apps
Dataverse
AI Builder
Microsoft Purview
Microsoft Fabric
Databricks
Vector databases
Semantic search
Enterprise data platforms
Governance platforms
AI evaluation
Red-teaming
Content safety
LLMOps
GenAIOps
Production support for AI systems
AWS Bedrock
Amazon Q
SageMaker
Google Vertex AI
Anthropic Claude
OpenAI APIs
Open-source model ecosystems
ISO 42001
NIST AI RMF
EU AI Act readiness
AI governance frameworks
AI risk management frameworks
Microsoft certifications

Experience Level

Enterprise AI solutions
Multi-model AI architectures
Agentic AI solutions
AI governance
Responsible AI
Secure integrations
Data and analytics concepts
AI roadmaps
Pre-sales activity support

Benefits

Personalised Career Development
Customised development plan
Learning and development opportunities
Flexible working arrangements
Generous annual leave allowance
Enhanced family friendly benefits
Pension scheme
Access to private health schemes
Well-being schemes
Insurance schemes

About the Company

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.
We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.
We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.
Sword is strengthening its Data, Analytics, AI and automation capability as demand grows for practical, secure and scalable AI transformation.
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.
We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.

Equal Opportunity

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement.
If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience.
We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Your perspective and potential are important to us.
If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.